Housekeeping Executive

IBIS; Hyderabad; On-site; INR 420,000 - 680,000; Full time

Job summary

ibis Hyderabad HITEC City is seeking a detail-oriented Housekeeping Executive to lead daily operations, maintain high cleanliness standards, and ensure guest satisfaction. You will supervise staff, organize schedules, and implement SOPs across all housekeeping areas, driving quality and efficiency with a focus on hygiene and professional service.

The role requires Diploma in Tourism/Hospitality, 2+ years in housekeeping or hospitality management, and strong English communication.

Qualifications

• Diploma in Tourism, Hospitality Management, or related field
• Minimum 2 years of relevant experience in housekeeping operations or hospitality management
• Excellent reading, writing, and oral proficiency in English language
• Strong leadership, interpersonal, and team-building skills with the ability to motivate and support staff
• Demonstrated ability to multi-task and perform effectively in stressful, high-pressure situations
• Proficiency in housekeeping management systems and basic computer applications
• Knowledge of health, safety, and hygiene standards and protocols
• Professional presentation and grooming standards at all times
• Ability to work collaboratively as a team player and foster inclusive work environments
• Strong problem-solving and conflict resolution abilities
• Proficiency in documentation, record-keeping, and inventory management

Responsibilities

• Oversee housekeeping operations to ensure consistent cleanliness and hygiene standards across all areas of the facility
• Lead, supervise, and motivate the housekeeping team with coaching and training
• Plan and organize work schedules, staff assignments, and vacation planning
• Respond promptly to guest requests ensuring exceptional service delivery
• Implement and enforce SOPs and health and safety protocols
• Conduct regular quality inspections and audits to drive improvements
• Manage housekeeping budgets and control costs
• Maintain accurate documentation and reports related to staff performance and inventory
• Collaborate with other departments to address guest concerns and events
• Identify and implement changes to improve departmental performance and efficiency
• Escalate critical matters to management with professionalism and decisive action
• Coordinate with vendors for housekeeping supplies and equipment

Job description

Company Description

\"Why work for Accor?\"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

We are seeking an enthusiastic and detail-oriented Housekeeping Executive to join our team at ibis Hyderabad HITEC City. In this pivotal role, you will lead our housekeeping operations, ensuring exceptional cleanliness standards, guest satisfaction, and operational excellence. You will oversee daily housekeeping activities, manage staff effectively, and drive continuous improvement initiatives while maintaining the highest standards of hygiene and professionalism across all areas of the organization.

• Oversee and optimize housekeeping operations to ensure consistent cleanliness and hygiene standards throughout all areas of the facility, demonstrating a keen eye for detail and quality assurance


• Lead, supervise, and motivate the housekeeping team, providing coaching, training, and performance feedback to foster professional development, maintain high morale, and support staff growth


• Plan and organize work schedules, staff assignments, and vacation planning to maximize productivity and resource allocation while remaining flexible to operational needs


• Respond promptly and efficiently to guest requests and requirements, ensuring exceptional customer satisfaction and service delivery through empathetic and collaborative communication


• Implement and enforce company policies, standard operating procedures, and health and safety protocols across all departmental activities with transparency and assertiveness


• Conduct regular quality inspections and audits to maintain compliance with organizational standards, identify areas for improvement, and drive innovative solutions


• Manage housekeeping budgets, control costs, and recommend process improvements to enhance operational efficiency and departmental productivity


• Maintain accurate documentation, records, and reports related to staff performance, inventory, and departmental operations with analytical precision


• Collaborate with other departments to address guest concerns, coordinate special requests or events, and support organizational goals through inclusive teamwork


• Identify and recommend changes in methods, equipment, staffing, or procedures to improve departmental standards and overall performance with a visionary mindset


• Escalate critical matters affecting organizational interests to management with transparency, professionalism, and decisive action


• Coordinate with vendors and suppliers for housekeeping supplies and equipment, ensuring quality and cost-effectiveness

Qualifications

**Required Qualifications:**

• Diploma in Tourism, Hospitality Management, or related field


• Minimum 2 years of relevant experience in housekeeping operations or hospitality management


• Excellent reading, writing, and oral proficiency in English language


• Strong leadership, interpersonal, and team-building skills with the ability to motivate and support staff


• Demonstrated ability to multi-task and perform effectively in stressful, high-pressure situations


• Results-oriented mindset with a keen eye for detail and quality assurance


• Proficiency in housekeeping management systems and basic computer applications


• Knowledge of health, safety, and hygiene standards and protocols


• Professional presentation and grooming standards at all times


• Ability to work collaboratively as a team player and foster inclusive work environments


• Strong problem-solving and conflict resolution abilities


• Proficiency in documentation, record-keeping, and inventory management

**Preferred Qualifications:**

• Proficiency in additional languages; basic understanding of local Telugu language is advantageous


• Experience with budget management and cost control in housekeeping operations


• Certification in hospitality management or housekeeping excellence


• Experience with staff scheduling software and property management systems


• Knowledge of sustainable and eco-friendly housekeeping practices


• Previous experience in a hotel, resort, or corporate facility environment


• Experience in vendor and supplier coordination


• Familiarity with quality assurance frameworks and continuous improvement methodologies