Guest Service Associate - F&B Service

Accor; Mumbai; On-site; INR 350,000 - 520,000; Full time

Benefits offered by this job

Discounted rates

Learning programs

Career growth

CSR activities

Job summary

Accor's Novotel Mumbai Juhu Beach is hiring a Guest Service Associate F&B Service to lead the Food & Beverage frontline and ensure memorable guest experiences. You will collaborate with the F&B team to maintain brand standards and assist in delivering seamless service across venues.

The role suits someone with a service-focused mindset, leadership potential and strong interpersonal skills, capable of mentoring teammates and upholding quality in a fast-paced hotel environment in Mumbai.

Qualifications

• Service focused personality is essential and a passion for everything food and beverage.
• Previous experience in a similar leadership role is an asset.
• Strong interpersonal and problem solving abilities and the ability to lead by example.

Responsibilities

• Assist in leading, mentoring and training the Food & Beverage Operations team
• Supervise and delegate duties; ensure brand standards are maintained
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal

Skills

Leadership

Interpersonal skills

Problem solving

Training

Job description

Company Description

Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines.

Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea.

Job Description

Guest Service Associate F&B Service

Passionate about guest interaction, food and beverage? As a Guest Service Associate F&B Service, you will lead your team to create unforgettable Food & Beverage experiences for our guests.

What Is In It For You

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities.

What You Will Be Doing

• Assist in leading, mentoring and training the Food & Beverage Operations team
• Supervise and delegate duties; ensure brand standards are maintained
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal
• Your experience and skills include:
  • Service focused personality is essential and a passion for everything food and beverage
  • Previous experience in a similar leadership role is an asset
  • Strong interpersonal and problem solving abilities and the ability to lead by example