Guest Relations Executive

Netplay Sports Private Limited; Hyderabad; On-site; INR 300,000 - 500,000; Full time

Job summary

Netplay Sports Private Limited is looking for enthusiastic individuals to join their team in Hyderabad. The role involves responsibilities in sales and marketing, along with operational duties to maintain the center. Ideal candidates should have at least 3 years of experience in service sales and possess excellent communication skills.

This position offers a chance to work in a dynamic sports environment where you can contribute to the vision of making sports accessible and exciting. If you are passionate about sports and customer service, apply now!

Qualifications

• Must have at least 3 years of experience in sales of services.
• Excellent written and oral communication skills.
• Self-driven with strong adherence to deadlines.

Responsibilities

• Counsel visitors and convince them to register.
• Maintain good relations with all guests.
• Ensure achievement of sales targets.

Skills

Sales experience

Communication skills

Customer service skills

Problem-solving skills

Tools

MS Office

Internet usage

Job description

Gamepoint is an award‑winning sports company operating a chain of world class multi‑sport centres with sports such as Badminton, Squash, Table Tennis, Basketball, Football, Swimming and Pickleball. Gamepoint offers services such as coaching programs, membership, book n play and events to individuals and institutional customers. Successful serial entrepreneurs including IIM alumni have set up Gamepoint with the vision to be the most trusted and preferred sports destination in India.

At Gamepoint, we believe that sports has the power to transform individuals and communities. We seek enthusiastic individuals who share our passion for sports and are eager to contribute to our vision.

Responsibilities

Sales and Marketing

• Counsel visitors and convince them to register
• Answer phone calls and keep records of all enquiries
• Follow up on leads
• Explain features of equipment in the sports shop and close the sale
• Ensure achievement of sales targets

Operations

• Maintain good relations with all guests
• Correspond with members and coaching participants
• Maintain records of all registrations
• Management of activities at the center and general center maintenance

Key Competencies

• Must have at least 3 years of experience in sales of services
• Excellent written and oral communication skills
• Self driven with strong adherence to deadlines
• Excellent problem‑solving and customer service skills
• Should be energetic with a passion to learn and grow
• Working knowledge of MS Office, Internet, etc
• Exposure to sports is an added advantage
• Should be willing to work in different shifts