GTM Content Delivery Support (Associate)

EY; India; On-site; INR 350,000 - 550,000; Full time

Job summary

EY is seeking a GTM Content Delivery Support Associate to contribute to the delivery of go-to-market content and help sustain the trusted content collection. You will collaborate with a global team to ensure requests are fulfilled accurately and on time while gaining exposure to content management, UX, GenAI, and related tools.

You will work with Adobe CMS, Workfront, and SharePoint, applying EY’s brand standards to deliver a consistent user experience.

Qualifications

• Interest in EY’s go-to-market strategy and how content supports business growth.
• Attention to detail and ability to follow instructions and established processes.
• Willingness to learn about user experience and design principles.
• Clear written and verbal communication skills.
• Proficiency with Microsoft Office suite, GenAI tools (EYQ skills, Copilot etc), basic knowledge of web production technologies (JavaScript, HTML, CSS, JQuery, Python) and willingness to learn EY’s content management tools (Adobe CMS, Workfront, SharePoint etc).
• Team-oriented mindset and openness to feedback and collaboration.
• Basic experience in content delivery, publishing, or digital asset management, with a willingness to build deeper expertise
• Curiosity (and ideally prior use) of GenAI, content management systems and their role in content delivery.

Responsibilities

• Sustain the health and relevancy of EY’s trusted collection of go to market content by executing assigned content activities to include.
• Web publishing, selection and optimization of graphics/imagery as relevant
• Build and update simple web pages with appropriate templates and instruction
• Content migration and bulk updates
• Review and remediation of auto-sanitized deliverables
• Content update requests (edits, file changes, metadata changes etc) in Adobe CMS/Workfront and SharePoint
• Application of defined standards and EY visual brand identity to provide a consistent, intuitive user experience
• Use available tools and GenAI to complete assigned tasks and contribute to improvements in quality, usability and consistency
• Communicate effectively with management and colleagues, seeking guidance where necessary to ensure timely fulfilment of requests
• Assist in testing and release activities for content management tools and workflows.
• Embrace a culture of learning, inclusion, and collaboration to support your own development and that of the team.

Job description

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. Within EY’s Clients & Industries function, the Demand Generation team is responsible for driving dynamic pipeline growth and customer acquisition. As a GTM Content Delivery Support Associate, you will contribute to the delivery of impactful go-to-market content and sustenance of the trusted content collection.

You will work closely with a global team of content professionals to help ensure content requests are fulfilled accurately and on time, while developing your skills in content management, user experience, GenAI, and collaborative working.

Responsibilities

• Sustain the health and relevancy of EY’s trusted collection of go to market content by executing assigned content activities to include:
• Web publishing, selection and optimization of graphics/imagery as relevant
• Build and update simple web pages with appropriate templates and instruction
• Content migration and bulk updates
• Review and remediation of auto-sanitized deliverables
• Content update requests (edits, file changes, metadata changes etc) in Adobe CMS/Workfront and SharePoint
• Application of defined standards and EY visual brand identity to provide a consistent, intuitive user experience
• Use available tools and GenAI to complete assigned tasks and contribute to improvements in quality, usability and consistency
• Communicate effectively with management and colleagues, seeking guidance where necessary to ensure timely fulfilment of requests
• Assist in testing and release activities for content management tools and workflows.
• Embrace a culture of learning, inclusion, and collaboration to support your own development and that of the team.

Qualifications

• Interest in EY’s go-to-market strategy and how content supports business growth.
• Attention to detail and ability to follow instructions and established processes.
• Willingness to learn about user experience and design principles.
• Clear written and verbal communication skills.
• Proficiency with Microsoft Office suite, GenAI tools (EYQ skills, Copilot etc), basic knowledge of web production technologies (JavaScript, HTML, CSS, JQuery, Python) and willingness to learn EY’s content management tools (Adobe CMS, Workfront, SharePoint etc).
• Team-oriented mindset and openness to feedback and collaboration.
• Basic experience in content delivery, publishing, or digital asset management, with a willingness to build deeper expertise
• Curiosity (and ideally prior use) of GenAI, content management systems and their role in content delivery.
• Ability to manage tasks with supervision and contribute to team goals
• Ability to prioritize own work effectively and identify and communicate challenges
• Good coordination and time management skills and ability to meet deadlines
• A proactive attitude and eagerness to learn in a fast-paced, collaborative environment.

Education

Not explicitly stated.

Skills

CSS, Content Management Systems, GenAI, HTML, JavaScript, Microsoft Office, SharePoint, Web Publishing, Digital Asset Management, Adobe CMS, Workfront

Experience

Fresher