GSOC Supervisor

Pinkerton; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Pinkerton, a global leader in enterprise risk management, seeks a GSOC Supervisor to lead the day-to-day operations of the Global Security Operations Center. You will ensure effective monitoring, detection, and response to security incidents across all facilities and assets, serving as the first escalation point.

The role requires supervising GSOC staff, coordinating with internal security teams and external law enforcement or emergency services, and driving process improvements.

Qualifications

• Graduate with 2+ years experience as a GSOC supervisor.
• Strong understanding of physical and cybersecurity principles.
• Experience with monitoring technologies and incident management reporting tools.
• Excellent leadership, communication, and decision-making skills.
• Ability to work under pressure and respond to emergencies efficiently.
• Familiarity with regulatory compliance and corporate security standards.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Supervise and coordinate GSOC operators to ensure 24/7 monitoring and coverage of company facilities, networks, and personnel
• Serve as the primary escalation point for incidents and coordinate responses with internal security teams and external law enforcement or emergency services when needed.
• Conduct performance reviews, schedule management, and training for GSOC staff
• Ensure GSOC systems and technologies (CCTV, access control, intrusion detection, SOC platforms) are operational and up to date
• Drive continuous improvement initiatives, including workflow optimization, staff training, and technology enhancements..
• All other duties, as assigned.

Skills

GSOC supervision

Leadership

Incident response

Communication

Decision making

Education

Bachelor's degree in a related field

Tools

CCTV systems

Access control

Intrusion detection

SOC platforms

Job description

Overview

170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The GSOC Supervisor leads the day-to-day operations of the Global Security Operations Center (GSOC), ensuring the effective monitoring, detection, and response to security incidents across all company facilities and assets. This role serves as the first escalation point for security incidents, manages GSOC personnel, and supports both physical and cybersecurity operations

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Supervise and coordinate GSOC operators to ensure 24/7 monitoring and coverage of company facilities, networks, and personnel
• Serve as the primary escalation point for incidents and coordinate responses with internal security teams and external law enforcement or emergency services when needed.
• Conduct performance reviews, schedule management, and training for GSOC staff
• Ensure GSOC systems and technologies (CCTV, access control, intrusion detection, SOC platforms) are operational and up to date
• Drive continuous improvement initiatives, including workflow optimization, staff training, and technology enhancements..
• All other duties, as assigned.

Qualifications

Graduate with Min 2 + years experince as a supervisor in GSOC enviorment

• Strong understanding of physical and cybersecurity principles
• Experience with monitoring technologies, incident management systems, and reporting tools
• Excellent leadership, communication, and decision-making skills
• Ability to work under pressure and respond to emergencies efficiently
• Familiarity with regulatory compliance and corporate security standards

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.