GSA - Housekeeping

Accor; Bengaluru; On-site; INR 200,880 - 312,480; Full time

Benefits offered by this job

Discounted rates

Learning programs

CSR activities

Career development opportunities

Job summary

Accor in Bengaluru is seeking a housekeeping professional to maintain guest rooms to the highest standards and assist in public areas. You will help ensure guest satisfaction through attentive service and timely room readiness.

The role emphasizes cleanliness, safety, and teamwork within a hotel environment, with opportunities for career growth and training as part of Accor's global program.”

Qualifications

• High school diploma or equivalent.
• Previous housekeeping experience is an advantage but not mandatory.

Responsibilities

• Room cleaning and maintenance to hotel standards.
• Public area upkeep including lobbies and corridors.
• Assist guests with requests promptly and courteously.
• Collect, deliver, and manage guest laundry.
• Maintain housekeeping supplies and report shortages.
• Follow health and safety guidelines and hotel policies.

Skills

Attention to detail

Time management

Communication skills

Education

High school diploma or equivalent

Job description

What Is In It For You

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities

Why work for Accor?

• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Job Description

Key Responsibilities

• Room Cleaning and Maintenance
  • Clean and prepare guest rooms as per hotel standards.
  • Change bed linens, replenish toiletries, and restock amenities.
  • Inspect rooms for maintenance issues and report them to the supervisor.
• Public Area Maintenance
  • Clean and maintain lobbies, hallways, and other public areas.
  • Ensure high standards of cleanliness in all assigned areas.
• Guest Interaction
  • Address guest requests for additional items or cleaning services promptly.
  • Provide courteous and professional service to guests at all times.
• Laundry Services
  • Collect, deliver, and manage guest laundry as per hotel procedures.
• Inventory Management
  • Maintain housekeeping supplies and report shortages to the supervisor.
  • Ensure proper usage and storage of cleaning equipment and chemicals.
• Hygiene and Safety Compliance
  • Follow health and safety guidelines to ensure a safe working environment.
  • Adhere to hotel policies and procedures, including the handling of lost and found items.

Skills

• Attention to detail and a commitment to maintaining high standards of cleanliness.
• Ability to work efficiently and manage time effectively.
• Excellent communication and interpersonal skills.

Qualifications

• High school diploma or equivalent.
• Previous experience in housekeeping is an advantage but not mandatory.