Housekeeping Executive

Accor; Calangute; On-site; INR 220,000 - 420,000; Full time

Benefits offered by this job

Discounted rates

Learning programs

Career growth worldwide

CSR activities opportunities

Job summary

Accor Goa is seeking a Housekeeping Executive to uphold the highest standards of cleanliness and guest service across hotel areas. You will supervise room attendants and housekeeping staff, coordinating with Front Office and Engineering for smooth operations.

Ideal candidates hold a Diploma or Degree in Hotel Management, with excellent communication and professional presentation. Strong interpersonal skills, reliability, and teamwork are essential to succeed in a fast-paced environment.

Qualifications

• Diploma/degree in hotel management or hospitality.
• Excellent communication and professional presentation.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable with teamwork spirit.
• Ability to stay calm under pressure in a fast-paced environment.

Responsibilities

• Supervise daily operations on assigned guestroom floors and public areas.
• Conduct thorough room and area inspections against brand standards.
• Guide and monitor Housekeeping staff for quality and efficiency.
• Respond promptly to guest requests and follow special instructions.
• Train and coach housekeeping staff on health, safety, and grooming.
• Maintain stock levels of linen, amenities, and supplies.
• Report maintenance issues and follow up on room status.
• Coordinate with Front Office and Engineering for smooth operations.
• Assist in planning staff schedules and daily task assignments.

Skills

Excellent communication

Professional presentation

Interpersonal skills

Problem solving

Responsible & reliable

Team player

Calm under pressure

Education

Diploma or Degree in Hotel Management

Job description

Job Description:

Company Description

\"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\"

Job Description

Position Overview:

The Housekeeping Executive is responsible for ensuring the highest standards of cleanliness, presentation, and guest service across assigned areas of the hotel. This role involves supervising Room Attendants and Housemen, conducting room and area inspections, and coordinating with various departments to ensure guest satisfaction and operational excellence.

Key Responsibilities:

• Supervise daily operations of assigned guestroom floors and public areas.
• Conduct thorough inspections of guest rooms, corridors, pantries, and service areas to ensure adherence to brand standards.
• Monitor and guide Room Attendants and Housemen to maintain consistent quality and efficiency.
• Respond promptly to guest requests and ensure all preferences or special instructions are followed.
• Train, coach, and support housekeeping staff in their duties, including health, safety, and grooming standards.
• Ensure adequate stock levels of linen, amenities, and cleaning supplies are maintained.
• Report and follow up on maintenance issues or discrepancies in room status.
• Enforce proper use and care of housekeeping equipment and supplies.
• Coordinate with Front Office and Engineering for smooth room operations and maintenance follow-ups.
• Assist in planning staff schedules and daily task assignments.

Qualifications

• Diploma / Degree in Hotel Management
• Excellent communication skills and a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

• Job-Category: Rooms
• Job Type: Permanent
• Job Schedule: Full-Time

Requirements: