GSA - Housekeeping

Accor; Bengaluru; On-site; INR 167,000 - 279,000; Full time

Job summary

Accor's Novotel Bengaluru Outer Ring Road is hiring a Housekeeping Associate to maintain pristine guest rooms and public areas in a fast-paced hotel environment. You will clean rooms, manage laundry and stock supplies, assist guests with requests, ensure health and safety standards, and join a diverse team with on-the-job training on standard operating procedures.

Experience not mandatory; we value reliability, attention to detail, and the ability to work collaboratively with colleagues to

Qualifications

• High school diploma or equivalent.
• Experience in housekeeping is an advantage but not mandatory.
• Strong communication and interpersonal skills.

Responsibilities

• Room Cleaning and Maintenance: Clean and prepare guest rooms per hotel standards; change bed linens; restock toiletries; report maintenance issues.
• Public Area Maintenance: Clean and maintain lobbies, hallways and other areas; ensure cleanliness standards.
• Guest Interaction: Address guest requests promptly; provide courteous service.
• Laundry Services: Collect, deliver and manage guest laundry following hotel procedures.
• Inventory Management: Maintain housekeeping supplies and report shortages; ensure proper use of equipment and chemicals.
• Hygiene and Safety Compliance: Follow health and safety guidelines and hotel policies.

Skills

Attention to detail

Time management

Communication skills

Education

High school diploma or equivalent

Job description

Company Description

Strategically located in the heart of the IT corridor- Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably- Ecospace Business Park, Prestige Techpark, Cessna Business Park, Salarpuria Techparks- Novotel Bengaluru Outer Ring Road offers the perfect residence to travelers across the globe.

Company Description

Strategically located in the heart of the IT corridor- Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably- Ecospace Business Park, Prestige Techpark, Cessna Business Park, Salarpuria Techparks- Novotel Bengaluru Outer Ring Road offers the perfect residence to travelers across the globe. Nearby to corporate offices- JP Morgan, Accenture, Honeywell, Deloitte and many more along Sarjapur Road and Marathahalli, Novotel Bengaluru Outer Ring Road brings to you seamless benefits of hosting events and conferences in well-equipped meeting spaces. Bengaluru, besides the Silicon Valley of the country, is close to some of the most significant historical and leisure destinations in South India- Mysore, Coorg, Goa, Munnar, Ooty, Pondicherry to name a few among the long list of leisure destinations.

Job Description

Key Responsibilities

• Room Cleaning and Maintenance:
  • Clean and prepare guest rooms as per hotel standards.
  • Change bed linens, replenish toiletries, and restock amenities.
  • Inspect rooms for maintenance issues and report them to the supervisor.
• Public Area Maintenance:
  • Clean and maintain lobbies, hallways, and other public areas.
  • Ensure high standards of cleanliness in all assigned areas.
• Guest Interaction:
  • Address guest requests for additional items or cleaning services promptly.
  • Provide courteous and professional service to guests at all times.
• Laundry Services:
  • Collect, deliver, and manage guest laundry as per hotel procedures.
• Inventory Management:
  • Maintain housekeeping supplies and report shortages to the supervisor.
  • Ensure proper usage and storage of cleaning equipment and chemicals.
• Hygiene and Safety Compliance:
  • Follow health and safety guidelines to ensure a safe working environment.
  • Adhere to hotel policies and procedures, including the handling of lost and found items.

Skills

• Attention to detail and a commitment to maintaining high standards of cleanliness.
• Ability to work efficiently and manage time effectively.
• Excellent communication and interpersonal skills.

Qualifications

• High school diploma or equivalent.
• Previous experience in housekeeping is an advantage but not mandatory.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.