Growth Manager23 days ago

Onsitego; Mumbai; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

A tech protection services company in Mumbai is seeking a Growth Manager to lead the lifecycle of warranty and damage protection programs. The ideal candidate will have over 8 years of experience in relevant fields, exceptional analytical abilities, and strong drafting skills. This role involves designing protection plans, conducting market intelligence, and collaborating with sales teams. Candidates should possess an entrepreneurial mindset and prior exposure to extended warranties or insurance products.

Qualifications

• 8+ years in device protection, Insurance, InsurTech, or Product Management.
• Ability to handle large data sets for pricing and risk strategies.
• Exceptional command of English for drafting T&Cs.
• Ability to build products from scratch with an entrepreneurial mindset.
• Prior exposure to Extended Warranty or Protection Plans.

Responsibilities

• Lead the lifecycle of warranty and damage protection programs.
• Conceptualize and design warranty and protection plans.
• Conduct market surveys to identify customer needs and gaps.
• Develop pricing models based on analysis and benchmarks.
• Work closely with sales to communicate product features.

Skills

Analytical Prowess

Drafting Skills

Entrepreneurial Mindset

Education

8+ years of experience in relevant fields

Job description

Job Purpose

The Growth Manager will lead the end‑to‑end lifecycle of warranty and damage protection programs. This role will be responsible for conceptualizing, pricing, and launching protection plans across a wide array of categories, including Electronics, Consumer Durables, Mobile, Laptops and new categories.

• Product Innovation & Design
• Conceptualize and design comprehensive warranty, Annual maintenance contract and accidental damage protection plans.
• Draft detailed Terms & Conditions (T&Cs)
• Expand product footprints into new categories.
• Market Intelligence & Strategy
• Conduct frequent market surveys to identify evolving customer needs and competitive gaps.
• Maintain a "Competitor War Room" mindset—staying updated on the pricing, T&Cs, and service levels of industry.
• Act as the primary custodian for all product documentation and program health.
• Commercials & Risk Management
• Develop robust pricing models based on loss‑ratio analysis, repair costs, and market benchmarks.
• Identify potential underwriting risks and create "counter‑measures" (deductibles, exclusions, or frequency caps) to ensure profitability.
• Sales Enablement & Communication
• Transform complex technical products into compelling sales pitches and high‑impact "One‑Pagers."
• Create and deliver sophisticated PowerPoint presentations for internal stakeholders and external B2B partners.
• Work closely with the sales team to ensure they are equipped with the "Why" behind every product feature.

Desired Candidate Profile

• 8+ years of experience in device protection, Insurance, InsurTech, Extended Warranty, or Product Management within the Consumer durable, IT and Consumer Finance sector.
• Analytical Prowess: Ability to handle large data sets to derive pricing and risk‑mitigation strategies.
• Drafting Skills: Exceptional command of the English language for drafting legally sound and easy‑to‑understand T&Cs.
• Entrepreneurial Mindset: Comfortable with ambiguity and passionate about building products from scratch.
• Prior exposure to Extended Warranty / AMC / Protection Plans is mandatory.
• Worked with OEMs, service franchises, or repair networks.