Associate Product Manager / Product Manager

Onsitego Electro Services Pvt Ltd.; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A prominent device care company in Mumbai is seeking an APM/Product Manager to enhance its growth strategy. This role involves designing applications, integrating data sources, and collaborating with various teams to drive product development. Candidates must have 3+ years in B2B SaaS, a background in engineering, and an MBA is preferred. Strong communication and product management tool skills are essential. Join this dynamic team to make a significant impact in the service industry.

Qualifications

• 3+ years of experience managing B2B SaaS products.
• Experience working with different stakeholders in regulated landscapes.
• Ability to create detailed product requirements and use cases.

Responsibilities

• Design, build, and maintain business applications.
• Integrate data sources for accurate planning and reporting.
• Collaborate with end users to translate needs into solutions.

Skills

B2B SaaS product management

Communication skills

Persuasion skills

Presentation skills

Education

MBA degree

Engineering background

Tools

JIRA

Confluence

Lucid Chart

Figma

Job description

3 - 6 years

Full-Time

INR 1500000 - 2500000

About Onsitego

About Onsitego is India’s leading device care and after-sales service company, trusted by millions of customers to protect and repair their electronics and home appliances. With a nationwide network of 3,000+ service centers, partnerships with 10,000+ retail partners, and 500+ corporate clients, we operate at massive scale across the country.

We offer Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services, delivering seamless, technology-enabled customer experiences through a team of 2,500+ employees. Our strong customer-first culture has earned us one of the highest NPS scores in the after-sales industry.

Driven by our mission to deliver consistent “WOW” experiences, we are building India’s service backbone. If you want to solve real problems and create impact at scale, Onsitego is the place to be.

As a APM / Product Manager, you will play a key role in our journey to shape the next chapter of engagement and growth strategy for Onsitego. In this cross-functional role you will be working with technology, business, marketing, design and executive teams to chart out the growth strategies. You should be able to break down complex problems into steps that drive product development, adoption and engagement.

Responsibilities

• Design, build, and maintain business applications that align with the company's business requirements and objectives.
• Integrate data sources between applications to ensure accurate and up-to-date information for planning and reporting purposes.
• Collaborate with end users to understand their needs and translate those requirements into solutions.
• Train and support end-users and clients, ensuring they can effectively utilize the business applications for decision-making and planning.
• Implement changes based on feedback and changing business needs.
• Produce and review product requirements documents (PRD).
• Work with senior product managers and/or executive team to create product plans and roadmaps.

Desired candidate profile

• Candidate should have 3+ years of experience managing B2B SaaS products.
• Background in engineering along with a MBA degree is preferred.
• Prior experience in working with different stakeholders in highly regulated, hyper-competitive landscape is a plus.
• Have developed product features and growth hacks using product management tools and frameworks.
• Write detailed product requirements and end to end use cases with effective user stories to be used by engineering & design teams. Refine product backlog.
• Creates clear & detailed low-fi or high-fi mock-ups using Lucid Chart, Figma or other tools.
• Experience on Product Management tools like JIRA, Confluence.
• Communication, persuasion and presentation skills.