Group Product Manager (Supply Chain/Operations)

FNP; Gurugram District; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

FNP in Gurgaon is seeking a Group Product Manager for Supply Chain & Operations to own the digital systems powering end-to-end fulfillment, warehousing, and logistics network. You will lead PMs and partner with Operations, Engineering, and Leadership to build scalable backend tech that drives operational excellence.

This role focuses on internal platform architecture, inventory intelligence, and supply chain automation, with responsibilities across OMS, WMS, inventory, and dispatch, plus

Qualifications

• 6–9 years overall experience in product management for supply chain or logistics software.
• 4+ years building SCM, warehousing, or operations software in high-scale environments.
• Strong leadership and mentoring abilities.

Responsibilities

• Define long-term vision and roadmaps for the Supply Chain & Operations tech stack.
• Identify bottlenecks and translate logistics challenges into scalable software.
• Lead and mentor a team of Product Managers across sub-domains.
• Establish governance, metrics, and best practices across the team.

Skills

Leadership

Domain knowledge

Data-driven

SQL

Telemetry/tracking

Education

B.Tech/B.E. degree

Tools

API integrations

Job description

Job Description: Group Product Manager – Supply Chain & Operations

Location: Gurgaon

Experience: 6 – 9 Years

Industry: B2C E-commerce / D2C / Logistics Tech / Quick Commerce

Role Overview

We are seeking an experienced Group Product Manager – Supply Chain & Operations to own and lead the digital systems powering our end-to-end fulfillment, warehousing, and logistics network. In this role, you will lead a team of Product Managers and partner directly with Operations, Engineering, and Business leadership to build scalable backend technology that drives operational excellence, optimizes unit economics, and accelerates order-to-delivery cycles.

Unlike consumer-facing growth roles, this position is deeply anchored in internal platform architecture, operational workflows, inventory intelligence, and supply chain automation.

Key Responsibilities

• Define the long-term product vision, strategy, and execution roadmap for the Supply Chain & Operations Tech stack (Order Management Systems, Warehouse Management Systems, Inventory Intelligence, Dispatch & Delivery).
• Identify operational bottlenecks and convert complex ground-level logistics challenges into scalable software solutions.
• Build, mentor, and lead a high-performing team of Product Managers owning individual sub-domains within supply chain and fulfillment.
• Establish product management best practices, key metrics frameworks, and operational governance across your team.

3. Core Platform Ownership

• Order Management System (OMS): Build and scale order routing engines, split-shipment logic, and order state machines.
• Warehouse Management System (WMS): Optimize inbound receiving, putaway, picking, packing, staging, and inventory auditing workflows to drive warehouse throughput.
• Inventory & Procurement: Build real-time inventory visibility systems, multi-location stock replenishment algorithms, and vendor integration management.
• Logistics & Dispatch: Develop routing algorithms, middle-mile/last-mile dispatch engines, courier allocation logic, and real-time tracking platforms.

4. Cross-Functional Collaboration & Execution

• Work closely with Ground Operations, Warehouse Managers, Logistics Partners, and Category teams to build intuitive internal tools.
• Partner with Engineering and Data Science teams on system architecture, database scalability, and optimization models (e.g., route optimization, demand forecasting).

Key Operational Metrics You Will Own

• Fulfillment Speed & SLA: Order processing time, dispatch SLA, and on-time delivery (OTD) rates.
• Warehouse Efficiency: Pick/pack speed, dock-to-stock duration, and labor productivity per warehouse.
• Inventory Precision: Stock accuracy, shrinkage reduction, and wastage/spoilage rates.
• Cost Efficiency: Shipping cost per order, warehouse operational cost per unit, and route density optimization.

What We're Looking For

• Experience: 6–9 years overall experience with at least 4+ years dedicated to building Supply Chain, Logistics, Warehousing, or Operations software in high-scale e-commerce, D2C, or 3PL environments.
• Leadership: Prior experience managing and mentoring Product Managers or Associate PMs.
• Domain Expertise: Deep hands-on knowledge of WMS, OMS, TMS (Transportation Management Systems), inventory algorithms, and third-party logistics (3PL) API integrations.
• Technical Depth: B.Tech/B.E. degree or strong technical background required; ability to read API docs, evaluate system architecture, and collaborate effectively with senior engineering leaders.
• Data-Driven Problem Solver: Strong quantitative and analytical skills; fluent in SQL and telemetry/tracking tools to evaluate operational metrics.

Preferred Background

• Product leaders from high-scale B2C e-commerce, D2C, quick commerce, retail-tech, or third-party logistics (3PL) platforms.
• Hands-on experience with automated warehousing equipment, IoT integration, or AI/ML-driven demand forecasting/routing platforms.