Group Head – Operations (TV & Radio Ops)

Dentsu India; Bengaluru; On-site; INR 2,200,000 - 3,800,000; Full time

Job summary

Dentsu India is actively seeking an experienced Group Head – Operations (TV & Radio Ops) to oversee end-to-end campaign execution across TV and Radio channels. You will ensure timely delivery, accurate bookings, scheduling, reconciliation and robust collaboration with clients, broadcasters, vendors and internal teams.

The role requires 5-8 years in TV & Radio media operations within an agency setting, with strong leadership, stakeholder management and a data-driven mindset.

Qualifications

• MBA/PGDM in Marketing, Mass Communication or related field.
• 5-8 years of relevant experience in TV & Radio media operations.
• Strong hands-on understanding of TV and Radio campaign execution and processes.
• Knowledge of media buying, scheduling, spot booking, campaign reconciliation and billing.
• Understanding of GRPs, FCT, spots, make-goods and media deliverables.
• Excellent coordination, stakeholder management and problem-solving skills.
• Proven experience in team management and operational leadership.

Responsibilities

• Lead end-to-end TV & Radio campaign operations, from booking to reconciliation.
• Manage media release orders, spot bookings, scheduling and campaign documentation.
• Coordinate with broadcasters, radio stations, vendors and internal teams to ensure smooth execution.
• Ensure campaigns meet approved media plans, budgets and timelines.
• Oversee post-campaign reconciliation, billing and discrepancy resolution.
• Maintain accurate media operations data and campaign reports.
• Develop relationships with broadcasters, vendors and internal teams.
• Drive process improvements and adherence to agency standards.
• Lead and mentor the TV & Radio Operations team.
• Collaborate with Media Planning, Buying, Account Management, Finance and Analytics teams.

Skills

Team management

Operational leadership

Stakeholder management

TV & Radio ops

Media planning

Billing & reconciliation

Education

MBA/PGDM in Marketing/Mass Communication

Job description

Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle Sokrati, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, Dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated specialists.

Part of Dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while the dentsu international is the 5th largest in the world.

In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.

Learn more at:

https://www.dentsu.com/careers

Role summary:

Job Title: Group Head – Operations (TV & Radio Ops)

Role Overview

Dentsu is looking for an experienced Group Head – Operations (TV & Radio Ops) to lead the end-to-end operational execution of TV and Radio campaigns. The role will be responsible for ensuring accurate, timely and efficient campaign delivery, along with strong coordination across clients, media teams, vendors and internal stakeholders.

Key Responsibilities

• Lead end-to-end TV & Radio campaign operations, from booking and scheduling to execution and reconciliation.
• Manage media release orders, spot bookings, scheduling, traffic instructions, campaign documentation and track campaign deliverables.
• Coordinate with broadcasters, radio stations, vendors and internal buying/planning teams to ensure smooth campaign execution.
• Ensure campaigns are delivered as per approved media plans, budgets and timelines.
• Oversee post-campaign reconciliation, billing, credit notes and discrepancy resolution.
• Ensure accuracy of media operations data and timely submission of campaign reports.
• Identify and resolve operational issues and escalat critical concerns to relevant stakeholders.
• Develop and maintain strong relationships with broadcasters, vendors and internal teams.
• Drive process improvements, operational efficiency and adherence to agency standards.
• Lead, mentor and manage the TV & Radio Operations team.
• Work closely with Media Planning, Buying, Account Management, Finance and Analytics teams.

Required Skills & Experience

• Education: MBA/PGDM in Marketing, Mass Communication or a related field preferred.
• Experience: 5-8 years of relevant experience in TV & Radio media operations, preferably within a media agency.
• Strong hands-on understanding of TV and Radio campaign execution and processes.
• Good knowledge of media buying, scheduling, spot booking, campaign reconciliation and billing.
• Strong understanding of GRPs, FCT, spots, make-goods and media deliverables.
• Excellent coordination, stakeholder management and problem-solving skills.Strong attention to detail with the ability to manage multiple campaigns simultaneously.
• Proven experience in team management and operational leadership.
• Strong communication and client/vendor management skills.