GMS-Staff-UAR - IGA

EY; Thiruvananthapuram; On-site; INR 900,000 - 1,300,000; Full time

Job summary

EY is recruiting for a Global Managed Service – Identity and Access Management – Staff to support IAM engagements, including SailPoint IIQ/IDN. The role involves onboarding workflows, provisioning, monitoring, and end-user support within a fast-paced environment.

The candidate will perform root cause analysis, assist in onboarding of applications, and collaborate with development and QA teams, while possessing strong communication skills and willingness to work in shifts.

Qualifications

• Bachelor's degree required.
• Experience in IAM engagements and application onboarding workflows.
• Strong understanding of IGA concepts and Java/J2EE with SQL knowledge.
• Ability to work in fast-paced, high-energy environment and communicate effectively.

Responsibilities

• Work on IAM engagements providing application support (SailPoint IIQ or SailPoint IDN).
• Develop and maintain user onboarding workflows and role provisioning.
• Monitor IAM platform components and provide end-user IAM support.
• Perform root cause analysis and suggest solutions to prevent errors.
• Handle on-call support, incident handling, and system upgrades.
• Interact with customers and coordinate with product engineering and QA teams.

Skills

SailPoint IIQ

SailPoint IDN

IGA concepts

User lifecycle

Provisioning

Reconciliation

Auditing

Reporting

Access Certification

SOD

Java/J2EE

SQL

Root Cause Analysis

On-call support

Shift work

Education

Bachelor's Degree

Tools

SailPoint IIQ

SailPoint IDN

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Global Managed Service – Identity and access Management – Staff

• Experience in working on any two IAM engagements providing application support (SailPoint IIQ or SailPoint IDN)
• Follow approved life cycle methodologies
• Resolve technical issues through debugging, research, and investigation.
• Understands of below IGA concepts:
  • User Lifecycle Management, Provisioning, and Reconciliation
  • Auditing, Reporting, and user activity Monitoring
  • Access Certification
  • SOD
  • Java/J2EE and knowledge on SQL
  • Strong communication skills, both verbal and written
  • Must be able to thrive in a fast-paced, high-energy environment
  • Ability to work independently, adapt quickly, and maintain a positive attitude
• Develop and maintain user onboarding workflows and role provisioning
• Ability to perform Root Cause Analysis and suggest solutions to avoid errors
• Support onboarding of application and platform users.
• Monitor IAM platform components and resource
• Provide IAM support to end users.
• Work involves day to day health check, incident support (as per defined scope and levels), e-mail support, tool upgrades and monitoring of systems, reporting the status and working with Development and QA teams to help them fix the issues.
• Should be a good team player to work on a competitive environment
• Must have strong background in Application Onboarding Resources
• Strong experience with IGA integrations, connectors, custom integrations, application patterns, strong technical acumen
• Perform systems analysis and tuning to insure optimal infrastructure response
• Good to have an experience in implementation and integration IGA tool with critical applications and infrastructure
• Good to have an experience in development, customization, configuration and deployment of any Identity Management and Governance products
• Interact/coordinate with customers as required
• Assist operations team as required, coordinate with product engineering team

Qualifications:

Education:

• Bachelor's Degree required

Skills Expertise

• Good soft skills i.e., verbal & written communication and technical document writing

Work Requirements:

• Willingness to be on call support engineer and work occasional overtime as required
• Willingness to work in shifts as required

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.