GMS-Staff-UAR - IGA

EY; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

EY is hiring for a Global Managed Service – Identity and Access Management – Staff role in Hyderabad, India. The candidate will support IAM operations, onboard applications, and coordinate with cross-functional teams to ensure secure access management and governance.

Responsibilities include monitoring platform health, performing root cause analysis, and providing end-user support while adapting to a fast-paced environment and shifts as required.

Qualifications

• Excellent verbal and written communication skills.
• Ability to create clear technical documentation.
• Strong analytical and problem-solving abilities.

Responsibilities

• Provide IAM support to end users and monitor platform components.
• Onboard applications and platforms, develop onboarding workflows and role provisioning.
• Perform root cause analysis and implement solutions to prevent recurrence.
• Handle incident support, on-call duties, and occasional overtime.
• Coordinate with customers, operations teams, and product engineering as required.

Skills

Verbal communication

Written communication

Technical writing

Education

Bachelor's Degree

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Global Managed Service – Identity and access Management – Staff

• Experience in working on any two IAM engagements providing application support (SailPoint IIQ or SailPoint IDN)
• Follow approved life cycle methodologies
• Resolve technical issues through debugging, research, and investigation.
• Understands of below IGA concepts:
  • User Lifecycle Management, Provisioning, and Reconciliation
  • Auditing, Reporting, and user activity Monitoring
  • Access Certification
  • SOD
  • Java/J2EE and knowledge on SQL
  • Strong communication skills, both verbal and written
  • Must be able to thrive in a fast-paced, high-energy environment
  • Ability to work independently, adapt quickly, and maintain a positive attitude
• Develop and maintain user onboarding workflows and role provisioning
• Ability to perform Root Cause Analysis and suggest solutions to avoid errors
• Support onboarding of application and platform users.
• Monitor IAM platform components and resource
• Provide IAM support to end users.
• Work involves day to day health check, incident support (as per defined scope and levels), e-mail support, tool upgrades and monitoring of systems, reporting the status and working with Development and QA teams to help them fix the issues.
• Should be a good team player to work on a competitive environment
• Must have strong background in Application Onboarding Resources
• Strong experience with IGA integrations, connectors, custom integrations, application patterns, strong technical acumen
• Perform systems analysis and tuning to insure optimal infrastructure response
• Good to have an experience in implementation and integration IGA tool with critical applications and infrastructure
• Good to have an experience in development, customization, configuration and deployment of any Identity Management and Governance products
• Interact/coordinate with customers as required
• Assist operations team as required, coordinate with product engineering team

Qualifications:

Education:

• Bachelor's Degree required

Skills Expertise

• Good soft skills i.e., verbal & written communication and technical document writing

Work Requirements:

• Willingness to be on call support engineer and work occasional overtime as required
• Willingness to work in shifts as required

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.