GMS-Staff-UAR - IGA

EY; Mumbai; Sur place; INR 700 000 - 1 100 000; Plein temps

Résumé du poste

EY Mumbai is seeking a Staff-level Global Managed Service – Identity and Access Management specialist to support and enhance our IAM ecosystem. You will contribute to onboarding workflows, role provisioning, and day-to-day health checks while collaborating with customers and cross-functional teams to resolve issues.

The role requires experience in SailPoint IIQ/IDN, Java/J2EE and SQL, along with strong communication skills and adaptability in a fast-paced environment.

Qualifications

• Bachelor's Degree is required.
• Experience in IAM engagements and application onboarding is preferred.
• Strong communication and documentation skills are essential.
• Ability to work in a fast-paced, high-energy environment and shifts.

Responsabilités

• Develop and maintain onboarding workflows and role provisioning.
• Provide IAM support to end users and monitor platform components.
• Handle incident support, health checks, and tool upgrades.
• Interact with customers and coordinate with product engineering.
• Perform root cause analysis to prevent recurrence.

Connaissances

Communication skills

Problem solving

Team collaboration

Adaptability

On-call readiness

Formation

Bachelor's Degree

Outils

SailPoint IIQ

SailPoint IDN

Java/J2EE

SQL

Description du poste

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Global Managed Service – Identity and access Management – Staff

• Experience in working on any two IAM engagements providing application support (SailPoint IIQ or SailPoint IDN)
• Follow approved life cycle methodologies
• Resolve technical issues through debugging, research, and investigation.
• Understands of below IGA concepts:
  • User Lifecycle Management, Provisioning, and Reconciliation
  • Auditing, Reporting, and user activity Monitoring
  • Access Certification
  • SOD
  • Java/J2EE and knowledge on SQL
  • Strong communication skills, both verbal and written
  • Must be able to thrive in a fast-paced, high-energy environment
  • Ability to work independently, adapt quickly, and maintain a positive attitude
• Develop and maintain user onboarding workflows and role provisioning
• Ability to perform Root Cause Analysis and suggest solutions to avoid errors
• Support onboarding of application and platform users.
• Monitor IAM platform components and resource
• Provide IAM support to end users.
• Work involves day to day health check, incident support (as per defined scope and levels), e-mail support, tool upgrades and monitoring of systems, reporting the status and working with Development and QA teams to help them fix the issues.
• Should be a good team player to work on a competitive environment
• Must have strong background in Application Onboarding Resources
• Strong experience with IGA integrations, connectors, custom integrations, application patterns, strong technical acumen
• Perform systems analysis and tuning to insure optimal infrastructure response
• Good to have an experience in implementation and integration IGA tool with critical applications and infrastructure
• Good to have an experience in development, customization, configuration and deployment of any Identity Management and Governance products
• Interact/coordinate with customers as required
• Assist operations team as required, coordinate with product engineering team

Qualifications:

Education:

• Bachelor's Degree required

Skills Expertise

• Good soft skills i.e., verbal & written communication and technical document writing

Work Requirements:

• Willingness to be on call support engineer and work occasional overtime as required
• Willingness to work in shifts as required

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.