GMS-Staff-UAR - IGA

EY; Pune District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

EY in India is seeking a Global Managed Service – Identity and Access Management – Staff to join a fast-paced IAM team, delivering onboarding workflows, access provisioning, and incident support.

The role requires experience with SailPoint IIQ/IDN, strong Java/J2EE and SQL, and excellent communication. You’ll work across development and QA to keep IAM services healthy. This is a full-time Pune-based position with EY's global network.

Qualifications

• Experience in working on two IAM engagements providing application support (SailPoint IIQ or SailPoint IDN).
• Follow approved life cycle methodologies.
• Resolve technical issues through debugging, research, and investigation.
• Understand IIoG concepts: User Lifecycle Management, Provisioning, Reconciliation, and Access Certification.
• Knowledge of Java/J2EE and SQL.
• Strong communication skills, verbal and written.
• Ability to thrive in a fast-paced, high-energy environment.
• Work independently, adapt quickly, and maintain a positive attitude.

Responsibilities

• Develop and maintain user onboarding workflows and role provisioning.
• Perform Root Cause Analysis and suggest solutions to avoid errors.
• Support onboarding of application and platform users.
• Monitor IAM platform components and resources.
• Provide IAM support to end users.
• Handle day-to-day health checks, incident support, email support, tool upgrades and monitoring.
• Interact/coordinate with customers as required.
• Assist operations team and coordinate with product engineering team.

Skills

Verbal communication

Written communication

Technical writing

Education

Bachelor's Degree

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Global Managed Service – Identity and access Management – Staff

• Experience in working on any two IAM engagements providing application support (SailPoint IIQ or SailPoint IDN)
• Follow approved life cycle methodologies
• Resolve technical issues through debugging, research, and investigation.
• Understands of below IGA concepts:
  • User Lifecycle Management, Provisioning, and Reconciliation
  • Auditing, Reporting, and user activity Monitoring
  • Access Certification
  • SOD
  • Java/J2EE and knowledge on SQL
  • Strong communication skills, both verbal and written
  • Must be able to thrive in a fast-paced, high-energy environment
  • Ability to work independently, adapt quickly, and maintain a positive attitude
• Develop and maintain user onboarding workflows and role provisioning
• Ability to perform Root Cause Analysis and suggest solutions to avoid errors
• Support onboarding of application and platform users.
• Monitor IAM platform components and resource
• Provide IAM support to end users.
• Work involves day to day health check, incident support (as per defined scope and levels), e-mail support, tool upgrades and monitoring of systems, reporting the status and working with Development and QA teams to help them fix the issues.
• Should be a good team player to work on a competitive environment
• Must have strong background in Application Onboarding Resources
• Strong experience with IGA integrations, connectors, custom integrations, application patterns, strong technical acumen
• Perform systems analysis and tuning to insure optimal infrastructure response
• Good to have an experience in implementation and integration IGA tool with critical applications and infrastructure
• Good to have an experience in development, customization, configuration and deployment of any Identity Management and Governance products
• Interact/coordinate with customers as required
• Assist operations team as required, coordinate with product engineering team

Qualifications:

Education:

• Bachelor's Degree required

Skills Expertise

• Good soft skills i.e., verbal & written communication and technical document writing

Work Requirements:

• Willingness to be on call support engineer and work occasional overtime as required
• Willingness to work in shifts as required

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.