GMS-Staff-UAR - IGA

EY; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

EY is seeking an IAM Staff to support Global Managed Service engagements, focusing on SailPoint IIQ/IDN and the application lifecycle. You will help ensure timely delivery, resolve issues, and collaborate with engineering and QA teams in a fast-paced environment.

The role emphasizes on-call support, incident handling, and onboarding workflows, with a strong focus on user provisioning and access governance in a dynamic setting.

Qualifications

• Experience in IAM engagements providing application support (SailPoint IIQ or SailPoint IDN).
• Follow approved life cycle methodologies.
• Resolve technical issues through debugging, research, and investigation.

Responsibilities

• Develop and maintain user onboarding workflows and role provisioning.
• Perform Root Cause Analysis and suggest solutions to avoid errors.
• Provide IAM support to end users and monitor IAM platform components.
• Handle day-to-day health checks, incident support, e-mail support, and tool upgrades.

Skills

IAM experience

SailPoint IIQ

SailPoint IDN

Java/J2EE

SQL

Communication skills

Team player

Education

Bachelor's Degree

Tools

SQL

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Global Managed Service – Identity and access Management – Staff

The IAM Administrator role will be primarily responsible for the support and enhancements that are required for the engagement. Also adhering to stated SLA’s and ensuring high standards of quality deliverables.

Key Requirements / Responsibilities:

• Experience in working on any two IAM engagements providing application support (SailPoint IIQ or SailPoint IDN)
• Follow approved life cycle methodologies
• Resolve technical issues through debugging, research, and investigation.
• Understands of below IGA concepts:
  • User Lifecycle Management, Provisioning, and Reconciliation
  • Auditing, Reporting, and user activity Monitoring
  • Access Certification
  • SOD
  • Java/J2EE and knowledge on SQL
  • Strong communication skills, both verbal and written
  • Must be able to thrive in a fast-paced, high-energy environment
  • Ability to work independently, adapt quickly, and maintain a positive attitude
• Develop and maintain user onboarding workflows and role provisioning
• Ability to perform Root Cause Analysis and suggest solutions to avoid errors
• Support onboarding of application and platform users.
• Monitor IAM platform components and resource
• Provide IAM support to end users.
• Work involved day to day health check, incident support (as per defined scope and levels), e-mail support, tool upgrades and monitoring of systems, reporting the status and working with Development and QA teams to help them fix the issues.
• Should be a good team player to work on a competitive environment
• Must have strong background in Application Onboarding Resources
• Strong experience with IGA integrations, connectors, custom integrations, application patterns, strong technical acumen
• Perform systems analysis and tuning to insure optimal infrastructure response
• Good to have an experience in implementation and integration IGA tool with critical applications and infrastructure
• Good to have an experience in development, customization, configuration and deployment of any Identity Management and Governance products
• Interact/coordinate with customers as required
• Assist operations team as required, coordinate with product engineering team

Qualifications:

Education:

• Bachelor's Degree required

Skills Expertise

• Good soft skills i.e., verbal & written communication and technical document writing

Work Requirements:

• Willingness to be on call support engineer and work occasional overtime as required
• Willingness to work in shifts as required

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