GM Operations - Female ( Hospital ) - Indore

NVS Consultants; Indore District; On-site; INR 1,000,000 - 1,600,000; Full time

Job summary

NVS Consultants seeks an experienced Head of Hospital Administration to drive overall administrative leadership in a reputed hospital. The role focuses on hospital operations, patient experience, and departmental coordination to ensure service excellence.

The incumbent will lead financial performance, quality and compliance, and people leadership while steering process improvements and risk/crisis management. Strong stakeholder management and vendor relations are essential for success.

Qualifications

• Master's degree in Healthcare/Hospital Management or equivalent preferred.
• Must have working experience as a head administration in reputed hospital.

Responsibilities

• Oversee Hospital Operations to ensure smooth daily functioning.
• Drive Patient Experience & Service Excellence across departments.
• Coordinate department activities and resources for efficiency.
• Improve Financial & Business Performance through cost control and revenue optimization.
• Ensure Quality, Accreditation & Compliance with standards.
• Provide People & Leadership to administrative teams.
• Lead Process Improvement initiatives to enhance workflows.
• Manage Vendor & Stakeholder relationships for hospital needs.
• Lead Risk & Crisis Management planning and response.

Skills

Hospital administration

Leadership

Process improvement

Vendor management

Stakeholder management

Crisis management

Education

Master's degree in Healthcare/Hospital Management

Job description

• Hospital Operations
• Patient Experience & Service Excellence
• Department Coordination
• Financial & Business Performance
• Quality, Accreditation & Compliance
• People & Leadership
• Process Improvement
• Vendor & Stakeholder Management
• Risk & Crisis Management

Required Candidate profile

• Master's degree such as MHA, MBA (Healthcare/Hospital Management), or equivalent preferred
• Must have working experience as a head administration in reputed hospital.