Global Billing Operations, Associate

Jobgether; India; On-site; INR 700,000 - 1,100,000; Full time

Benefits offered by this job

Medical care

Flexible work

Professional development

Inclusive culture

Volunteer days

Employee networks

Process improvement exposure

International collaboration

Job summary

Jobgether, on behalf of a partner company, seeks a Global Billing Operations Associate based in India. The role covers client setup, fee schedules, invoicing, and billing operations across multiple lines and geographies.

You will be a subject matter resource for complex billing activities, platform configuration, data analysis, and issue resolution. Working with international and onshore teams, you’ll ensure timely, accurate billing deliverables while contributing to process improvements,

Qualifications

• Bachelor’s degree in Finance or related discipline.
• 2–4 years in fee invoices, client billing, or related operations.
• Knowledge of billing methodologies across custody, sub-custody, trust services, asset management.
• Experience improving billing processes across geographies or business areas.
• Experience with billing systems and GL/sub-ledger technology.
• Advanced Excel skills with PivotTables and data analysis.
• Strong analytical and ownership mindset.
• Excellent organization and ability to manage multiple priorities.
• Self-motivated in a fast-paced, global environment.
• Excellent communication and stakeholder management.
• Familiarity with Archer GRS is a plus.

Responsibilities

• Manage day-to-day global client setup and fee schedule activities across multiple billing platforms.
• Collaborate with onshore and international teams to balance workloads and timelines.
• Serve as SME for complex billing and setup transactions and coordinate with teams for resolution.
• Analyze billing and financial data and provide findings and recommendations to stakeholders.
• Act as escalation point for people, process, and technology issues.
• Support client onboarding, invoice generation, and ad-hoc requests.
• Assist stakeholders in presenting analytical results and insights for business decisions.
• Contribute to process improvement, automation, and projects to enhance billing accuracy and efficiency.
• Maintain compliance with policies, information-security, and regulatory standards.
• Support team development and planning with leadership.
• Participate in meetings with global stakeholders and assist with key initiatives planning.

Skills

Analytical thinking

Attention to detail

Stakeholder management

Communication

Independent judgment

Education

Bachelor's degree in Finance or related discipline

Tools

Excel

Billing systems

Archer GRS

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Global Billing Operations, Associate based in India.

This role sits within a global billing function responsible for accurate client setup, fee schedules, invoicing, and billing operations across multiple business lines and geographies.

You will act as a subject matter resource for complex billing activities, platform configuration, data analysis, and issue resolution.

Working closely with international and onshore teams, you will help ensure timely, accurate, and well-controlled billing deliverables.

The position combines operational ownership with analytical work, stakeholder support, escalation management, and continuous process improvement.

You will contribute to client onboarding, complex fee schedule management, financial analysis, and initiatives that improve billing efficiency and automation.

Success requires strong attention to detail, sound financial understanding, independent judgment, and the ability to manage competing priorities.

It is an opportunity to build expertise in global financial operations while collaborating across teams in a fast-paced, highly regulated environment.

Accountabilities

• Manage day-to-day global client setup and fee schedule activities across multiple billing platforms, ensuring accurate configuration and timely completion of deliverables.
• Collaborate with onshore and international teams to understand requirements, balance workloads, establish timelines, and maintain consistent service delivery.
• Serve as a subject matter expert for complex billing and setup transactions, coordinating with relevant teams to determine appropriate treatment and resolution.
• Analyze billing and financial data, including variance analysis and accounting-related transactions, and provide clear findings and recommendations to stakeholders.
• Act as an escalation point for people, process, and technology issues, ensuring concerns are investigated, resolved, and communicated appropriately.
• Support client onboarding, invoice generation, new transactions, ad-hoc requests, and other activities associated with global billing operations.
• Assist stakeholders in presenting analytical results and insights, helping translate billing information into actionable business conclusions.
• Contribute to process improvement, automation, and function-specific projects designed to enhance billing accuracy, efficiency, and scalability.
• Help maintain compliance with applicable policies, procedures, information-security requirements, and employment and regulatory standards.
• Support team development by encouraging ownership, independent working, effective time management, and high-quality execution.
• Work with leadership on team objectives, performance feedback, and resource planning while ensuring deliverables remain aligned with agreed deadlines.
• Participate in recurring and deliverable-specific meetings with global stakeholders and assist with planning activities for key initiatives.

Requirements

• Bachelor’s degree in Finance or a related discipline.
• 2–4 years of experience working with fee invoices, client billing, or related billing operations, preferably within a large financial services organization.
• Knowledge of billing methodologies across services such as custody, sub-custody, trust services, asset management, and out-of-pocket expense billing.
• Demonstrated understanding of fee schedules and experience improving billing processes across different geographies or business areas.
• Working knowledge of billing systems and financial architecture, including general ledger, sub-ledger technology, and specialized financial platforms.
• Advanced Microsoft Excel skills, including pivot tables, formulas, workbook maintenance, and data analysis; proficiency with other Microsoft Office applications is also expected.
• Ability to independently analyze complex issues, make informed decisions, and demonstrate sound judgment and ownership.
• Strong attention to detail, analytical thinking, and problem-solving capabilities, particularly where billing accuracy affects downstream financial processes.
• Excellent organizational and multitasking skills, with the ability to manage competing priorities and deliver under tight deadlines.
• Self-motivated, adaptable, and comfortable working independently in a fast-paced, globally distributed environment.
• Strong communication and stakeholder-management skills, with the ability to collaborate effectively across teams and escalate issues when appropriate.
• Willingness and ability to take ownership of complex activities while maintaining high standards of accuracy, compliance, and service quality.
• Familiarity with Archer GRS solutions or similar billing platforms is an advantage.

Benefits

• Competitive benefits package with medical care, insurance, and savings plans, subject to local eligibility and applicable programs.
• Flexible work programs designed to support different professional and personal needs.
• Opportunities for professional development, education, and cross-functional learning.
• Inclusive workplace culture that values diverse backgrounds, experiences, and perspectives.
• Paid volunteer days and opportunities to participate in community initiatives.
• Employee networks and programs designed to support connection, inclusion, and professional growth.
• Opportunities to contribute to process improvement, automation, and globally focused financial operations.
• Exposure to international teams and business processes across multiple markets and geographies.