O2C Billing - Senior Process Analyst

HITACHI VANTARA INDIA PRIVATE LIMITED; India; On-site; INR 350,000 - 550,000; Full time

Job summary

Broadridge, a global fintech leader, is hiring for an AR billing role focused on generating customer invoices, contract management, and ensuring timely billing aligned with pricing schedules. The role supports DSO improvements and interacts with international clients, requiring strong MS-Excel skills and problem-solving abilities.

The successful candidate will handle SOPs, process maps, and timely credit/debit note submissions, while maintaining accuracy and meeting strict deadlines in a

Qualifications

• Qualification: Bachelors of Commerce / Finance Postgraduates / Cost Accountant with 1–3 years of relevant accounting experience
• Experience in handling AR process like customer billing
• Good understanding of accounting principles with acumen to relate to practical accounting
• Good verbal and written communication skills to interact with international clients
• Good interpersonal and problem-solving techniques
• Good knowledge of MS-Excel
• Open to work in shifts / strict deadlines

Responsibilities

• Generate customer invoices, order management / contract management
• Support to team to ensure DSO / Days to Bill are managed / improved
• Analyze and interpret client contracts to ensure accurate and timely billing in alignment with pricing schedules
• Timely submission of Credit / Debit Note requests for clients
• Prepare standard operating procedures (SOPs) for all the processes along with process maps
• Proactively manage the response to all queries of clients through the centralized email-box
• Demonstrate analytical problem-solver, skill set to gather the cooperation and support of others within or outside your team when needed in order to meet the requirements during the billing period
• Maintain high level of accuracy and turn around time for all transactions
• To ensure complete, timely and accurate flow of invoicing and communication to optimize productivity, organizational effectiveness and maximize cash flow
• Open to work in rotational shifts / evenings in a fast-moving environment.
• Embraces change.
• Knowledge in customer aging report
• Hands‑on team player and supportive to the team

Skills

Billing

Accounting principles

Communication

MS-Excel

Education

Bachelor of Commerce

Cost Accountant

Postgraduate in Finance

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

About Broadridge

Broadridge, a global fintech leader with $6 billion in revenues, helps clients get ahead of today’s challenges to capitalize on what’s next with communications, technology and data and analytics solutions that help transform their businesses. The world’s leading companies and financial institutions recognize us as an invaluable partner. We handle millions of trades a day involving trillions of dollars, deliver essential communications for over 5,000 brands and manage shareholder voting in 90 countries.

Job Responsibilities

• Generate customer invoices, order management / contract management
• Support to team to ensure DSO / Days to Bill are managed / improved
• Analyze and interpret client contracts to ensure accurate and timely billing in alignment with pricing schedules
• Timely submission of Credit / Debit Note requests for clients
• Prepare standard operating procedures (SOPs) for all the processes along with process maps
• Proactively manage the response to all queries of clients through the centralized email-box
• Demonstrate analytical problem-solver, skill set to gather the cooperation and support of others within or outside your team when needed in order to meet the requirements during the billing period
• Demonstrate initiative, ownership and accountability and strong understanding of process activities and project management tactics, to include workflows, process mapping and stakeholder management
• Maintain high level of accuracy and turn around time for all transactions
• To ensure complete, timely and accurate flow of invoicing and communication to optimize productivity, organizational effectiveness and maximize cash flow
• Open to work in rotational shifts / evenings in a fast-moving environment.
• Embraces change.
• Knowledge in customer aging report
• Hands‑on team player and supportive to the team

Requirements / Qualifications

• Qualification: Bachelors of Commerce / Finance Postgraduates / Cost Accountant with 1–3 years of relevant accounting experience
• Experience in handling AR process like customer billing
• Good understanding of accounting principles with acumen to relate to practical accounting
• Good verbal and written communication skills to interact with international clients
• Good interpersonal and problem-solving techniques
• Good knowledge of MS-Excel
• Open to work in shifts / strict deadlines

Why Join Us

• Be part of a global fintech leader trusted by the world’s top financial institutions
• Work in a dynamic and fast‑paced environment with strong learning opportunities
• Gain exposure to order-to-cash, billing, contract interpretation, and AR processes
• Collaborate with international stakeholders and clients
• Build your career in an organization that values ownership, accountability, accuracy, and continuous improvement
• Join a team that supports growth, teamwork, and operational excellence
• We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries.

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Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.