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Role Summary
The Manager – Accounts Payable (AP) Specialist Strategy is a key process intelligenceand analytics leadership role responsible for driving data-driven performancemanagement, insight generation, and continuous improvement across the global AccountsPayable process.
Reporting into the Accounts Payable Global Process Owner (GPO), this role partnersclosely with GBS, Procurement, Finance, GPS, and IT to translate data into actionableinsights, identify structural inefficiencies, and enable fact-based decision-making. The roleplays a critical part in advancing global standardization, digital enablement, and measurablebusiness outcomes through advanced analytics, process mining, and performancereporting.
Key Responsibilities
Global AP Process Intelligence & Governance
- Support and continuously analyze the end-to-end Purchase-to-Pay process acrossregions, with a strong focus on AP execution, exception management, and issueresolution.
- Act as a process and data subject-matter expert, partnering with regional teams,
- Procurement, Finance, GBS (Global Business Solution) and IT to ensure alignmentwith global standards, policies, and performance expectations.
- Maintain and enhance global AP process documentation, controls, and standards,leveraging analytics to validate adherence and identify gaps.
- Work closely with global and regional stakeholders to align on performanceexpectations, data interpretation, and improvement priorities.
Performance Management, Analytics & Insights
- Own and deliver global AP performance reporting, including daily, weekly, andmonthly KPI dashboards aligned with GPS and P2P performance frameworks.
- Use data analytics and process mining (Celonis, PowerBi, Alteryx,…) to identifytrends, bottlenecks, root causes, risks, and structural inefficiencies across invoiceflows, vendor performance, and payment outcomes.
- Develop actionable, insight-driven recommendations for the AP GPO, Procurementleadership, Service Delivery teams, and Finance to support prioritization, investmentdecisions, and performance improvement.
- Define, refine, and evolve AP KPIs to ensure relevance, consistency, and valuerealization.
- Serve as a trusted advisor on AP performance, analytics, and process intelligencetopics.
Continuous Improvement & Transformation Enablement
- Identify, quantify, and prioritize data‑driven continuous improvement opportunitiesacross the AP process, using analytics and process mining to surface efficiency,compliance, working capital, and vendor experience gaps.
- Support the execution of global AP and P2P transformation initiatives by providingfact‑based analysis, performance tracking, and benefits realization monitoring (e.g.,working capital optimization, invoice quality, vendor master performance).
- Support change impact assessments and adoption activities using analytics tomeasure readiness, adoption, and post-implementation performance.
Technology, Reporting & Automation Enablement
- Support the deployment, stabilization, and optimization of AP systems and analyticssolutions, including Coupa, JDE, SAP, Tungsten, and other enterprise platforms, witha strong focus on data integrity and reporting reliability.
- Actively contribute to automation, reporting, and data enablement initiatives,leveraging BI platforms, process mining, AI capabilities, and RPA to reduce manualeffort and improve insight availability.
- Partner with IT and analytics teams to define reporting requirements, dashboards,and self-service analytics capabilities.
- Leverage process and system mining tools (e.g., Celonis) to analyze end-to-end APprocess flows, variants, rework, and compliance deviations.
Experience & Qualifications
- Bachelor’s degree in Business, Finance, Accounting, Economics, Analytics, or a
- related field.
- Proven experience in Accounts Payable operations or a global AP processleadership role, with strong exposure to performance management and analytics.
- Demonstrated ability to operate effectively in a global, matrixed environment,influencing without direct authority.
- Strong analytical and problem-solving skills, with hands‑on experience designing,producing, and interpreting KPI reports and dashboards.
- Experience with Accounts Payable technology platforms, including ERP and P2Psystems (e.g., Coupa, JDE, SAP), OCR solutions, and invoice workflow tools.
- Experience with process mining and analytics tools (e.g., Celonis) and businessintelligence platforms (e.g., Power BI, Cognos).
- Strong ability to translate data into insights, insights into actions, and actions intomeasurable outcomes.