German Language Expert

RI Workflow; Mumbai Suburban; On-site; INR 300,000 - 600,000; Full time

Job summary

RI Workflow LLP seeks a German Language Expert for full-time roles in Malad West, Mumbai. The candidate will manage client accounts, translate between German and English, and build long-term client relationships.

Prior German language experience and strong communication are essential. Responsibilities include handling inquiries, driving account growth, coordinating with internal teams, and ensuring timely payments and reporting.

Qualifications

• German B2 level mandatory.
• Proven work experience as a German Language Expert.
• Excellent communication and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Understanding of MS Office and CRM software.
• Exceptional customer service skills.

Responsibilities

• German Language Expert are responsible for managing accounts, ensuring clients are satisfied.
• Translate mails form German to English and English to German.
• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients and handling customers needs.
• Act as the point of contact and handle customers individual needs.
• Generate new business using existing and potential customer networks.
• Resolve customer queries and handle their requirements in a timely manner.
• Supervise account representatives to ensure sales increase.
• Coordination with client and internal department on call or by mail and resolve queries.
• Report on the status of accounts and transactions.
• Follow up with client regarding payment.

Skills

German B2

Client relationship mgmt

Communication skills

Negotiation skills

Time management

CRM knowledge

Tools

MS Office

CRM software

Job description

About us:

A rapidly expanding organization that thrives on specializing in post-production photo editing needs for Professional Photographers. RI Workflow LLP is committed to delivering the most comprehensive yet flexible set of services in the industry. It has been in existence with its footprint not only in India but US, France, and German as well with a sustainable business model.

Job Description

Roles & Responsibilities

• German Language Expert are responsible for managing accounts, ensuring clients are satisfied.
• Translate mails form German to English and English to German.
• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients and handling customers needs.
• Act as the point of contact and handle customers individual needs.
• Generate new business using existing and potential customer networks.
• Resolve customer queries and handle their requirements in a timely manner.
• Supervise account representatives to ensure sales increase.
• Coordination with client and internal department on call or or by mail and resolve queries.
• Report on the status of accounts and transactions.
• Follow up with client regarding payment.

Requirements

• German B2 level mandatory.
• Proven work experience as a German Language Expert
• Excellent communication and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude.
• Understanding of MS Office and CRM software
• Exceptional customer service skills.
• Strong work ethic.
• Good sales skills.

Job Position: German Language Expert

Employment Type: Full Time

Location: Malad West

Shift: 9:00am- 2:00am Rotational Shifts

Experience: Minimum 1 Year