German Language Expert

Enrich And Enlight Business Consulting; Bengaluru; On-site; INR 500,000 - 750,000; Full time

Job summary

Enrich And Enlight Business Consulting in Bengaluru (Whitefield) is seeking an HR Operations Associate with German language skills to support end-to-end Hire-to-Retire (H2R) processes for a global client. The role involves Tier1 HR Helpdesk delivery, HR system updates in Workday, and collaboration with international HR teams.

The position requires 1–5 years in HR Shared Services and fluent German (B2/C1+). A Bachelor’s degree in HR or related field is preferred, with day-to-evening shift timings

Qualifications

• Fluency in German (B2/C1+).
• Bachelor’s degree in HR, Business, Commerce, or related fields.
• 1–5 years of HR Shared Services experience.
• Hands-on experience with HR systems such as Workday, ServiceNow, or SuccessFactors.

Responsibilities

• HR Helpdesk & Advisory (Tier1) handling queries across Compensation, Benefits, Payroll, L&D, Timekeeping, Workday, Recruiting, and Performance Management.
• Provide voice and non-voice support in German and English.
• Manage and resolve tickets across multiple HR queues.
• Support high-touch cases such as payout, health and wellness related issues.
• Process Workday HCM updates across the employee lifecycle.
• Coordinate onboarding activities including document verification and background checks.
• Coordinate offboarding workflows including exit documentation.
• Familiarity with end-to-end learning administration workflows.

Skills

German language fluency

Education

Bachelor’s degree in HR/Business/Commerce

Tools

Workday

ServiceNow

SuccessFactors

Job description

Role: HR Operations Associate German Language Support Must have skill: Proficient in German Speaking and Writing (B2/C1+ Level) Good to have skill: HRO Skill Hire to Retire, MS office Shift Timings: 1 PM to 11 PM IST. Should be comfortable with 24/7 flexible shift timings including night and rotational shifts. Role Summary: We are seeking HR Operations Associates to support endtoend HiretoRetire (H2R) processes for a global client. The role involves delivering Tier1 HR Helpdesk services, executing H2R transactions, and partnering with global HR teams. German language fluency is mandatory. Requirement location: Whitefield, Bangalore, India

Key Responsibilities

• A. HR Helpdesk & Advisory (Tier1) - Handle HR queries related to Compensation, Benefits, Payroll, L&D, Timekeeping, Workday transactions, Recruiting, and Performance Management.
• - Provide voice and nonvoice support in German and English.
• - Manage and resolve tickets across multiple HR queues.
• - Support hightouch cases such as pay-out, health and wellness related support.
• B. Hire-to-Retire Transactional Activities - Process Workday HCM updates across the employee lifecycle.
• - Support onboarding activities including document verification and background checks.
• - Coordinate offboarding workflows including exit documentation.
• C. Learning and Development - familiarity with end-to-end workflows within learning administration
• - Is able to co-ordinate and calibrate with different stakeholders
• - Ensures managing vendor co-ordination, invoicing and learning event administration
• D. Data & Quality - Maintain SLA, TAT, and quality standards.
• - Ensure PII protection and data confidentiality.
• - Utilize ServiceNow, dashboards, and knowledge bases.
• E. Continuous Improvement - Identify process gaps and suggest improvements.
• - Participate in training, calibrations, and governance reviews.

Required Skills & Qualifications

• - Fluency in German (B2/C1+).
• - Bachelor’s degree in HR, Business, Commerce, or related fields.
• - 1–5 years of HR Shared Services experience.
• - Hands-on experience with HR systems such as Workday, ServiceNow, or SuccessFactors.