German/ Italian / Spanish - Service Desk

Pracyva Consulting Services; Bengaluru; On-site; INR 260,000 - 460,000; Full time

Benefits offered by this job

5 Days WFO

Job summary

Pracyva Consulting Services in Bengaluru invites graduates to join our renowned IT service desk team. You will use your language skills (German, Italian or Spanish) and IT knowledge to resolve incidents, support users, and maintain service quality.

Role requires Active Directory, ServiceNow and ITIL familiarity, with a 24/7 shift. This entry-level position offers hands-on training, a supportive team, and opportunities to grow in a dynamic outsourcing environment.

Qualifications

• Excellent communication skills and a customer-focused approach.
• Proficiency in one of German, Italian, or Spanish languages.
• Experience in a service desk or IT support role is preferred.

Responsibilities

• Handle service desk tickets and provide first-line IT support.
• Assist in ITIL-based processes and incident management.
• Work in a 24/7 shift environment and collaborate with global teams.

Skills

Communication

German language

Italian language

Spanish language

Education

Graduate

Tools

Active Directory

ServiceNow

ITIL

Job description

Role & responsibilities

Looking For Excellent Communication skills.

Candidate Should have Exp in German / Italian / Spanish any of one Language expertise.

Candidate Should have knowledge into Active Directory, Service now, ITIL or any Technical support exp.

Should have exp into service desk Role.

Preferred candidate profile

Looking Graduate only.

Candidate should be open for 5 Days WFO.

24/7 Shift

Excellent communication skills.