General Manager (HR & Operations)

Syriac Consultancy; Kerala; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Syriac Consultancy in Kochi Infopark seeks a General Manager – HR & Operations to lead our HR and operations functions and drive day-to-day workflows. The role demands 10+ years of relevant experience, strong leadership and decision‑making abilities, excellent English communication, and the willingness to work night shifts to support global operations.

You will oversee HR and operations teams, ensure policy compliance, optimize productivity, and align operations with business objectives to

Qualifications

• 10+ years of HR and operations management experience.
• Willingness to work night shifts is mandatory.
• Strong leadership and decision‑making skills.
• Excellent verbal and written English communication.
• Ability to manage multiple teams and prioritize tasks.
• End-to-end business operations experience.

Responsibilities

• Oversee and manage the overall workflow and business operations of the company.
• Lead and supervise the HR and Operations teams to ensure smooth organizational functioning.
• Develop and implement operational strategies to improve productivity and efficiency.
• Ensure compliance with company policies, procedures, and business objectives.
• Coordinate with leadership to drive organizational growth and operational excellence.
• Manage employee performance, engagement, and workforce planning.
• Identify operational challenges and implement effective solutions.

Skills

Leadership

HR Management

Operations Management

People Management

Communication

English Proficiency

Job description

Position: General Manager HR & Operations

Location: Kochi Infopark
Shift: Night Shift (Mandatory)
Experience: 10+ Years

About the Role

We are looking for an experienced, dynamic, and highly motivated General Manager – HR & Operations to lead our HR and operational functions. The ideal candidate should possess strong leadership abilities, excellent decision‑making skills, and the capability to efficiently manage the company's overall workflow and day‑to‑day operations.

Key Responsibilities

• Oversee and manage the overall workflow and business operations of the company.
• Lead and supervise the HR and Operations teams to ensure smooth organizational functioning.
• Develop and implement operational strategies to improve productivity and efficiency.
• Ensure compliance with company policies, procedures, and business objectives.
• Coordinate with leadership to drive organizational growth and operational excellence.
• Manage employee performance, engagement, and workforce planning.
• Identify operational challenges and implement effective solutions.

Requirements

• 10+ years of experience in HR & Operations management.
• Willingness to work night shifts is mandatory.
• Strong leadership, decision‑making, and people management skills.
• Excellent verbal and written communication skills in English.
• Smart, confident, and professional personality with strong interpersonal skills.
• Ability to manage multiple teams and prioritize tasks effectively.
• Proven experience in handling end‑to‑end business operations.

What We’re Looking For

Strong leadership and management skills
Excellent organizational and problem‑solving abilities
Professional attitude and positive personality
Ability to work in a fast‑paced environment
Results‑driven with a proactive approach