Senior Associate HR

Keka Technologies Private Limited; Ernakulam; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Keka Technologies Private Limited in Kochi is seeking an experienced HR Business Partner / HR Generalist to serve as the first contact for employees and managers. The role focuses on onboarding, engagement, compliance, and delivering a strong people experience at the Kochi site.

The HR BP will drive HR operations, efficiency, and policy adherence while collaborating with leaders to support workforce development and employee relations.

Qualifications

• Bachelor’s or master’s degree in HR/Business Administration.
• 5–8 years of experience in HR generalist/operations roles.
• Strong interpersonal and communication skills with discretion.
• Familiarity with Indian labour laws and statutory compliance.

Responsibilities

• Lead onboarding, induction, and exit processes for Kochi employees.
• Maintain accurate HR records and ensure policy compliance.
• Drive employee engagement initiatives and communication at the Kochi site.
• Coordinate performance management timelines and learning initiatives.
• Support recruitment logistics and local hiring metrics.
• Escalate concerns and ensure confidentiality and fairness.

Skills

Interpersonal skills

Indian labour laws

Communication

Organizational skills

Multitasking

Business acumen

Education

Bachelor’s or Master’s degree in HR

Job description

Reports To: Assistant Director – HR / HR Business Partner

Role Overview

The HR BP will serve as the first point of contact for employees and managers at the Kochi location, supporting all aspects of the employee lifecycle. This role ensures smooth execution of HR operations, compliance with policies, and a strong focus on employee engagement, onboarding, and people experience.

Key Responsibilities

1. Employee Experience Management

• Lead onboarding, induction, and exit processes for Kochi employees.
• Handle documentation, HRIS entries, offer rollouts, joining formalities, and background verification coordination.
• Maintain accurate employee records and ensure compliance with internal and statutory requirements.
• Create a great employee experience at various touch points of employee life-cycle

2. Employee Engagement & Communication

• Drive engagement initiatives aligned with companywide Connect, Grow & Care pillars.
• Conduct pulse checks, employee connect sessions, and engagement surveys.
• Partner with leadership to plan and execute location-level engagement events.
• Mirror our reward and recognition strategy for the Kochi site

3. HR Operations & Compliance

• Ensure adherence to HR policies, Code of Conduct, POSH, and statutory compliance.
• Track attendance, leave, and timesheet submissions in coordination with payroll.
• Support audits and documentation as required by internal and external stakeholders.

4. Performance & Development

• Coordinate performance management timelines – goal setting, mid-year, and annual reviews.
• Support L&D programs, nominations, and feedback collection.
• Track completion of mandatory learning and compliance training.

5. Employee Relations & Grievance Handling

• Serve as an approachable HR contact for Kochi employees.
• Support issue resolution, disciplinary actions, and grievance management in collaboration with the HRBP and Legal.
• Escalate concerns appropriately and ensure confidentiality and fairness in all dealings.

6. Recruitment Support

• Coordinate with TA team for local hiring needs, interview logistics, and candidate experience.
• Facilitate referrals and maintain dashboards for Kochi-specific hiring metrics.

7. Business Enabler

• Build Kochi site as a great place to work from all aspects of our EVP.
• Represent HR team to clients visiting Kochi site.

Required Qualifications & Skills

• Bachelor’s or master’s degree in human resources, Business Administration, or related field.
• 5–8 years of experience in HR generalist or HR operations roles.
• Strong interpersonal skills and ability to manage employee relationships with empathy and discretion.
• Familiarity with Indian labour laws and statutory compliance.
• Excellent communication and organizational skills; ability to multitask in a dynamic environment.
• Strong business acumen and customer centricity.

Preferred Attributes

• Prior experience in IT/ITES or professional services organizations.
• Proven track record in managing HR for a location or business unit independently.
• Energetic, approachable, and proactive with a people-first mindset.