General Manager – HR

KEM Hospital Pune; Pune District; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

KEM Hospital Pune seeks an senior HR leader to shape and drive the human resources strategy in alignment with the hospital's vision and objectives.

You will partner with the CEO/COO and department heads to provide strategic HR support, oversee talent management, employee engagement, and HR operations, and ensure compliant people practices across the organisation.

Qualifications

• MBA/PGDHRM/MPM degrees required.
• 12–15 years of HR experience in hospital setting.
• NABH accreditation knowledge or exposure preferred.

Responsibilities

• Develop and implement the hospital's HR strategy aligned with vision and objectives.
• Partner with CEO/COO and senior leaders for workforce planning and organisation development.
• Lead HR functions: talent acquisition, onboarding, performance mgmt, L&D, engagement, compensation, HR ops, lifecycle mgmt.

Skills

MBA HR

PGDHRM

MPM

DLL

LW

Education

MBA – HR

PGDHRM

MPM

Job description

QUALIFICATION:

• MBA – HR / PGDHRM / MPM
• DLL & LW will be an added advantage

EXPERIENCE:

• 12 – 15 years
• Hospital experience preferred

JOB RESPONSIBILITIES:

• Develop and implement the hospital's Human Resources strategy in alignment with the organisation's vision, mission, and strategic objectives.
• Partner with the CEO / COO, senior leadership, and department heads to provide strategic HR support on workforce planning, organisational development, succession planning, and change management.
• Lead and oversee all HR functions, including talent acquisition, onboarding, performance management, learning and development, employee engagement, compensation and benefits, HR operations, and employee lifecycle management.
• Ensure optimum manpower planning and utilisation by aligning staffing requirements with organisational priorities, service demands, productivity benchmarks, and quality standards.
• Foster a high-performance culture by driving performance management, leadership development, employee engagement, and capability-building initiatives across the organisation.
• Establish and maintain positive employee relations by effectively managing grievances, disciplinary matters, conflict resolution, and promoting a fair and respectful workplace.
• Ensure compliance with applicable labour laws, statutory regulations, organisational policies, and NABH accreditation standards related to Human Resources.
• Lead the implementation, optimisation, and continuous improvement of HR systems, digital initiatives, and HR analytics to support data‑driven decision‑making.
• Develop, review, and implement HR policies, procedures, and standard operating practices to ensure effective governance and operational excellence.
• Monitor HR metrics and key performance indicators, analyse workforce trends, and present actionable insights to support organisational decision‑making.
• Prepare and manage the Human Resources budget, optimise workforce costs, and ensure efficient utilisation of departmental resources.
• Build and maintain effective relationships with internal stakeholders, educational institutions, recruitment partners, regulatory authorities, and other external agencies to support organisational objectives.
• Promote a culture of ethics, integrity, diversity, inclusion, continuous improvement, and patient‑centric service excellence throughout the organisation.
• Any other work/responsibility assigned by the HOD / Management in the course of business / work whether within the same unit/dept or any other unit / dept from time to time