General Manager, Business Improvement

Hong Kong Aircraft Engineering Company Limited; Bhubaneshwar; On-site; INR 1,800,000 - 3,200,000; Full time

Benefits offered by this job

None

Job summary

Hong Kong Aircraft Engineering Company Limited, a global MRO provider, seeks a senior leader to design and deploy a Group Lean Capability Development Program and build a holistic Lean framework across multiple entities. The role focuses on developing curricula, governance structures, and certification pathways while aligning with Group strategy and customer outcomes.

You will drive end-to-end process organization, standardize processes, and enable shared services to unlock scale economies.

Qualifications

• Lean Six Sigma Black Belt certification with a track record in Lean.
• Process management / BPM certification (CBPP or equivalent) beneficial.
• Bachelor’s degree in Engineering, Business, Operations, Quality, Supply Chain, or related field.
• 8+ years progressive experience in business improvement, operational excellence, transformation, or process management.

Responsibilities

• Identify, drive and communicate success cases and pilot projects; build a holistic Lean system across the Group with aligned curriculum, governance, roles, project certification, and benefit verification.
• Establish a process-based operating model to improve end-to-end performance, quality, customer outcomes, and efficiency across entities.
• Deliver oneAFS outcomes by standardizing processes, removing duplication, enabling shared services, reducing indirect efforts/costs, supporting make/buy decisions to unlock scale economies and network synergies.
• Build Lean capability across all entities through structured learning paths including training and coaching.
• Drive Group strategic projects while supporting entity projects as a consultant and enabler.

Skills

Lean Six Sigma Black Belt

Process management

Cross-functional leadership

Financial acumen

Education

Bachelor’s degree in Engineering/Business

CBPP certification

Job description

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Company: Hong Kong Aircraft Engineering Company Limited

The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world.

Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, freighter conversions, technical training and AOG support.

Position Description

What You'll Do

A) Group Lean Capability Development Program – Design & Deployment

Identify, drive and communicate success cases and pilot projects. Build a holistic Lean system across the Group with aligned curriculum, governance, roles, project certification, and benefit verification.

• Develop and implement a Group Lean Capability Development Program including roadmap, milestones, funding needs, and adoption approach.
• Define a holistic Lean framework (principles, methods, standards, management system) to move from fragmented approaches to a more coherent system while leveraging experience in the entities.
• Build Lean capability across all entities through structured learning paths including training and coaching.
• Drive Group strategic projects while supporting entity projects as a consultant and enabler.
• Ensure strategic alignment between Lean initiatives and Group/entity strategy, business priorities, and customer outcomes.

B) Process Organization – Build End-to-End Process Management

Establish a process-based operating model to improve end-to-end performance, quality, customer outcomes, and efficiency across entities.

• Design a HAECO wide process organization blueprint (process architecture, ownership, governance, and performance management).
• Lead and drive process mapping and standardization across the company.
• Implement process performance KPIs and dashboards - focusing on flow, quality, timeliness, cost, and customer metrics.
• Enable workflow integration across entities and functions, clarifying handovers and interface controls.
• Ensure process design aligns with quality, safety, compliance, and audit requirements where applicable.

C) oneAFS Program – Synergy, Standardization & Shared Services Enablement

Deliver oneAFS outcomes by standardizing processes, removing duplication, enabling shared services, reducing indirect efforts/costs, supporting make/buy decisions to unlock scale economies and network synergies.

• Drive the oneAFS transformation roadmap with clear workstreams, benefits, dependencies, and decision gates.
• Streamline collaboration to eliminate duplication, standardize processes, and ensure AFS-wide alignment.
• Support and drive the establishment of centralization, shared services (where applicable): scoping, operating model, service catalog, SLAs, governance.
• Develop an objective framework to support make-or-buy decisions (business cases, risk/quality impact, total cost of ownership, scalability).
• Partner with Finance to ensure benefits are quantified, validated, and sustained.

What You'll Need

1. Job Requirements & Competencies

• Strategic + Practical: Can design frameworks and also roll sleeves up to deliver
• Systems thinking: Sees end-to-end value flow and interdependencies
• Stakeholder influence: Strong facilitation, negotiation, and executive communication
• Driving Business: Ability to work effectively and to deliver strong results in a complex organization
• Coaching mindset: Develops practitioners and leaders; builds a CI culture
• Data-driven: Strong analytical ability; sets baselines and measures outcomes rigorously
• Governance discipline: Structured PMO, risk management, and decision gating
• Change leadership: Drives adoption, behaviors, and sustainability—not just project completion
• Operates as a partner to entities: collaborative, respectful of local realities, but firm on standards and benefit integrity
• Balances standardization with pragmatic flexibility
• Build trust through transparency, facts, and consistent follow-through

2. Qualification & Experience

• Lean Six Sigma certification (Black Belt / Master Black Belt) with strong a track record in Lean (prerequisite)
• Process management / BPM certification (e.g., CBPP or equivalent) beneficial
• Bachelor’s degree required in Engineering, Business, Operations, Quality, Supply Chain, or related field
• 8+ years progressive experience in business improvement, operational excellence, transformation, or process management
• 5+ years leading cross-functional, multi-site programs with measurable results
• Proven track record building capability programs (curriculum, governance, certification, coaching) across diverse teams
• Demonstrated delivery of end-to-end process organization or enterprise process management (process ownership, KPI systems, governance)
• Experience driving standardization / shared services / synergy capture in a group or network structure
• Strong financial acumen: ability to build business cases, quantify benefits, and partner with Finance on verification
• Exposure to regulated, safety- and quality-critical environments (e.g., aviation/MRO, manufacturing, engineering services) is highly desirable
• Comfortable working in a matrix with multiple entities and stakeholders; able to influence senior leaders

HAECO Group is an equal opportunity employer. At HAECO, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realise their full potential.

Build your career with us and be part of something bigger at HAECO!

Reference ID: 1135

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