General Manager - After Sales

RK Hr Management; Ahmedabad District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

RK Hr Management seeks a senior managerial leader to head a dealership workshop handling large automotive operations, including commercial vehicles, SUVs and premium brands. The role emphasizes after-sales P&L and strategic oversight in Gujarat/Ahmedabad region.

You will oversee workshop operations, drive profitability, ensure customer satisfaction, lead teams, enforce Isuzu process compliance, manage inventory, and uphold quality, safety and regulatory standards through KPIs.

Qualifications

• Senior managerial/leadership role in a dealership workshop or large automotive operations.
• Experience managing after-sales P&L.
• Preference for premium vehicles or Japanese brands.

Responsibilities

• Oversee workshop operations and workflow efficiency.
• Drive business development and profitability.
• Ensure high customer satisfaction and service quality.
• Lead and develop the workshop team.
• Ensure Isuzu process compliance.
• Maintain inventory accuracy and control.
• Uphold quality, safety, and regulatory compliance.
• Monitor and improve key performance indicators.

Skills

Workshop Operations

Business Development & Profitability

Customer Satisfaction

Team Leadership & People Development

Isuzu Process Compliance

Inventory Management

Quality, Safety & Compliance

Key Performance Indicators

Job description

Required Candidate profile

senior managerial/leadership role managing a dealership workshop or large automotive
commercial vehicles, SUVs,
premium vehicles or Japanese automotive brands will be preferred.
after-sales P&L

• Workshop Operations
• Business Development & Profitability
• Customer Satisfaction
• Team Leadership & People Development
• Isuzu Process Compliance
• Inventory Management
• Quality, Safety & Compliance
• Key Performance Indicators