General Manager

Livspace; Surat; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Livspace is seeking a General Manager to own regional revenue, drive design excellence, and scale growth. You will lead a city-wide team, oversee product launches and process improvements, and expand the vendor base while representing the city and customer voice inside Livspace.

Responsibilities include driving revenue, leading diverse teams, and ensuring high-quality design closures for catalog products and services across the region.

Qualifications

• Strong analytical capability and market trend understanding.
• Experience leading revenue-generating teams or selling design products/services.
• Direct team leadership and mentoring experience required.

Responsibilities

• Own regional revenue and growth initiatives.
• Lead and mentor city-level teams (Business/Design Managers, Territory Area Managers, Designers, DPs, LPs).
• Ensure design closures quality for catalog products and services.
• Drive operational KPI delivery including design sign-offs and customer/employee satisfaction.

Skills

Team Leadership

Revenue Growth

Design Quality

KPI Management

Education

B.Arch or equivalent

MBA (added advantage)

Job description

We’re Hiring: General Manager - Casantro| Livspace

Livspace is India’s leading interior design and renovation platform. Backed by top global investors including KKR, Ingka Group, and Goldman Sachs, we’ve delivered 100,000+ homes across 87+ cities.

We are seeking a high-performing, ambitious leader to step into the role of General Manager to own regional revenue, drive design excellence, and scale our growth story.

Role Overview

As General Manager , you will own the overall revenue for the region and manage key business and people metrics. You will drive business-critical initiatives—from product launches and process improvements to vendor base expansion—while serving as the voice of the city and customer inside Livspace.

What You’ll Own

• Revenue & Business Growth: Drive regional revenue, run qualitative and quantitative analysis for business decisions, and take ownership of product launches, process improvements, and category expansion.
• Team Leadership & Development: Lead, motivate, and mentor a young, ambitious city team (Business/Design Managers, Territory Area Managers, Designers, DPs, LPs).
• Design Quality & Closure: Own the quality of Design Closures for Livspace catalog products (Kitchen, Wardrobe, Storage, Furniture & Decor) and home improvement services.
• KPI Delivery: Drive key operational metrics including timely design sign-offs, snag‑free/error‑free designs, category penetration, C-Sat (customer satisfaction), and E-Sat (employee satisfaction).

What We Are Looking For

• Education: B.Arch or equivalent degree in Architecture/Design. An MBA is an added advantage.
• Experience: 6 to 7+ years in the interior fit-out industry, in an operational role managing revenue-generating teams or selling design products/services through designers.
• Leadership & Management: Direct team reporting experience is a must. Proven ability to hire, retain, coach, and motivate a diverse team.
• Core Competencies: Strong analytical capability, deep understanding of interior fit-out processes and market trends, sharp attention to detail, and a structured, startup-ready mindset.

Role Locations

• Hyderabad (Experience Centres: Banjara Hills, HITEC City, Kokapet, Kukatpally)
• Surat (Experience Centres: Piplod, Vesu, Sosyo Circle)