General Manager

Hyatt Regency; Rajasthan; On-site; INR 3,500,000 - 5,200,000; Full time

Job summary

Hyatt Regency Udaipur seeks a senior leader to drive operational excellence and guest experience across rooms, F&B, events, and meetings, while upholding Hyatt brand standards. This role steers talent development, owner relations, financial leadership, and brand integrity, aligning commercial strategy with sustainability and compliance to deliver service excellence, profitability and a strong reputation.

The successful candidate balances guest satisfaction with financial targets, leads

Qualifications

• Proven leadership in full-service / upper-upscale hotels.
• Strong financial acumen balancing efficiency and guest experience.
• Success in elevating guest satisfaction, brand sentiment and owner relations.
• Leadership in hotel openings, rebranding or repositioning within full-service segment.
• Experience across brands, sizes and diverse cultures; global exposure preferred.

Responsibilities

• Oversee operational excellence and guest experience across rooms, F&B, meetings and events to Hyatt standards.
• Lead a people-first culture that attracts, develops, engages and retains top talent.
• Build and maintain strong owner relations with transparency and alignment on strategy.
• Own the hotel’s full P&L, lead budget and rolling forecast, manage variances and drive financial targets.
• Ensure brand integrity and drive commercial strategy to grow revenue and brand recognition.
• Ensure compliance with safety, sustainability standards and Hyatt ethics policy.

Skills

Proven leadership

Financial acumen

Guest satisfaction

Cultural sensitivity

Job description

Organization- Hyatt Regency Udaipur

Summary

This leader cultivates a culture that blends care with curiosity and genuine connection. They drive performance through disciplined execution, teamwork, and a commitment to thoughtful service. They uphold the promise of dependable and welcoming hospitality across every interaction to achieve service excellence, colleague engagement, profitability and brand reputation

Operational Excellence & Guest Experience

Ensure the hotel delivers seamless, high-quality, and service-focused experiences across a broad range of full-service operations, including rooms, F&B, meetings and events that reflect Hyatt’s brand standards.

Talent Development

Lead a people-first culture that attracts, develops, engages and retains top talent so they can be their best.

Owner Relations

Build and maintain strong relationships with ownership, ensuring transparency, trust, and alignment on strategic direction and financial outcomes.

Financial Leadership

Own the hotel’s full P&L with direct accountability for key metrics such as revenue, GOP etc. Lead the annual budget and rolling forecast, actively manage variances and lead team in proactively taking timely actions to deliver financial targets.

Brand Integrity

Ensure the hotel delivers reliable, welcoming, and high-quality experiences across all colleague and guest touchpoints in line with the brand standards and positioning

Commercial Strategy

Drive market positioning, brand recognition, and revenue growth through innovative strategies and brand-centric leadership.

Compliance & Sustainability

Ensure adherence to all operational, safety, and sustainability standards, protecting the wellbeing of colleagues and guests. Ensure compliance with Hyatt’s ethics and compliance policy.

Qualifications

• Proven leadership in full-service / upper-upscale hotels known for operational excellence, service consistency, and guest satisfaction
• Strong financial acumen with a demonstrated ability to balance operational efficiency and guest experience.
• Success in elevating guest satisfaction, brand sentiment, and owner relations
• Additional leadership experience from taskforce, project hotel openings, rebranding or repositioning within the full-service segment is an advantage
• Experience across multiple disciplines, brands and sizes of hotels, demonstrating strategic agility and cultural sensitivity is highly preferred
• Global exposure through leading in diverse cultural contexts with fluency in local relevance and international standards is highly preferred