General Manager

Orange Consultant; Chandigarh; On-site; INR 3,500,000 - 7,000,000; Full time

Benefits offered by this job

Performance-linked incentive

Job summary

Orange Consultant is seeking a General Manager for a resort project in Chandigarh. The role encompasses oversight of pre-opening activities and post-opening resort operations, with responsibility for F&B, Front Office, Housekeeping, Guest Services, and Administration.

The ideal candidate will have 15–20+ years in senior hotel/resort management, strong F&B leadership, and proven ability to manage budgets, costs, revenue and P&L.

Qualifications

• A degree or diploma in Hotel Management / Hospitality Management.
• Approximately 15–20+ years of relevant hospitality experience, with preference for candidates with around 20 years or more.
• Strong and demonstrable Food & Beverage management experience.
• Proven experience in a senior hotel or resort management position.
• Experience in resort pre-opening, hotel pre-opening, hospitality project development or setting up new operations will be highly advantageous.
• Strong knowledge of hotel/resort operations and hospitality service standards.
• Demonstrated ability to manage budgets, costs, revenue and P&L.
• Excellent leadership, communication and people-management skills.
• A hands-on, commercially minded and entrepreneurial approach.
• The ability to work independently, take ownership and manage multiple responsibilities during both the development and operational phases.

Responsibilities

• Oversee and coordinate hospitality-related aspects of the resort's development and pre-opening.
• Work with architects, consultants, contractors, vendors and other stakeholders.
• Plan layouts, equipment, systems and staffing for opening.
• Develop SOPs, service standards and operating systems for launch.
• Plan recruitment and training of the pre-opening team.
• Coordinate pre-opening activities to ensure readiness for launch.
• After opening, manage day-to-day operations across F&B, Front Office, Housekeeping, Guest Services and Administration.
• Maintain high standards of hospitality, service quality and guest experience.
• Develop and implement operational policies, procedures and service standards.
• Manage budgets, procurement, costs and overall P&L performance.
• Drive occupancy, revenue, profitability and efficiency.
• Lead and develop a high-performing hospitality team.
• Maintain relationships with suppliers, contractors and partners.
• Ensure compliance with safety and regulatory requirements.
• Represent the resort professionally with guests and external stakeholders.

Skills

Leadership

People management

Budgeting

P&L management

Operations management

Pre-opening experience

Vendor management

Education

Hotel/ Hospitality Management degree

Job description

Key Responsibilities

Development & Pre-Opening

• Supervise and coordinate hospitality-related aspects of the resort's construction and development.
• Work closely with architects, consultants, contractors, vendors and other project stakeholders.
• Assist in planning operational layouts, equipment, systems and staffing requirements.
• Develop and implement SOPs, service standards and operating systems ahead of opening.
• Plan and oversee recruitment, training and development of the pre-opening team.
• Coordinate pre-opening activities to ensure the property is operationally ready for launch.

Resort Operations

Following the opening of the resort, the General Manager will assume overall responsibility for its day-to-day operations and performance.

Responsibilities will include:

• Overall management of resort operations, including Food & Beverage, Front Office, Housekeeping, Guest Services and Administration.
• Maintaining high standards of hospitality, service quality and guest experience.
• Developing and implementing operational policies, procedures and service standards.
• Managing budgets, procurement, operating costs and overall P&L performance.
• Driving occupancy, revenue generation, profitability and operational efficiency.
• Recruiting, training, motivating and leading a high-performing hospitality team.
• Managing relationships with suppliers, contractors, business partners and other stakeholders.
• Ensuring compliance with applicable statutory, safety and operational requirements.
• Representing the resort professionally with guests and external stakeholders.

Candidate Profile

The ideal candidate should have:

• A degree or diploma in Hotel Management / Hospitality Management from a recognised institution.
• Approximately 1520+ years of relevant hospitality experience, with preference for candidates with around 20 years or more.
• Strong and demonstrable Food & Beverage management experience.
• Proven experience in a senior hotel or resort management position.
• Experience in resort pre-opening, hotel pre-opening, hospitality project development or setting up new operations will be highly advantageous.
• Strong knowledge of hotel/resort operations and hospitality service standards.
• Demonstrated ability to manage budgets, costs, revenue and P&L.
• Excellent leadership, communication and people-management skills.
• A hands-on, commercially minded and entrepreneurial approach.
• The ability to work independently, take ownership and manage multiple responsibilities during both the development and operational phases.

Compensation

A competitive salary commensurate with experience and suitability will be offered, together with a generous performance-linked incentive.

Confidentiality

The name of the company and the resort will be disclosed to shortlisted candidates during the selection process.