GDS Executive – Travel Domain

Orrica Edge LLP; Bhopal; On-site; INR 235,000 - 281,000; Full time

Benefits offered by this job

NAPS

IJP after 6 months

Career growth in travel domain

Job summary

Orrica Edge LLP in Noida is seeking a GDS Executive to manage flight bookings, ticketing and customer queries. Hands-on experience with Amadeus, Sabre or Galileo is preferred, along with strong communication skills.

The role involves processing bookings, managing PNRs, handling amendments and refunds, and ensuring timely responses to customer inquiries. Immediate joiners preferred, with work from office in Noida Sector 57.

Qualifications

• Hands-on experience with GDS systems.
• Excellent communication and customer handling skills.
• Knowledge of travel industry and ticketing processes.

Responsibilities

• Handle flight ticketing and reservations.
• Create, modify and manage PNRs accurately.
• Process amendments, cancellations and changes.
• Manage refunds and travel bookings.
• Assist customers with flight queries and travel-related information.
• Provide accurate fare, schedules and booking information.
• Ensure bookings are processed within required timelines.
• Follow SOPs and quality guidelines.
• Communicate professionally with customers and internal teams.

Skills

GDS experience

Communication skills

Ticketing knowledge

Tools

Amadeus

Sabre

Galileo

Job description

Orrica Edge is hiring for GDS Executive – Travel Domain

Role Overview

We are looking for a GDS Executive to handle flight bookings, ticketing, amendments, refunds and customer queries related to travel reservations. The ideal candidate should have hands-on experience with GDS systems and good communication skills.

Roles & Responsibilities

• Handle flight ticketing and reservation processes.
• Create, modify and manage PNRs accurately.
• Process booking amendments, cancellations and changes.
• Handle refund-related requests and travel booking modifications.
• Assist customers with flight and travel-related queries.
• Provide accurate information regarding bookings, schedules and fare-related queries.
• Ensure all bookings and customer requests are processed accurately within the required timelines.
• Follow standard operating procedures and quality guidelines.
• Maintain professional communication with customers and internal teams.

Requirements

• Hands-on experience with any GDS system such as Amadeus, Sabre or Galileo.
• Good communication and customer-handling skills.
• Basic knowledge of the travel and airline industry.
• Good understanding of flight reservations and ticketing processes.
• Ability to handle customer queries professionally.
• Immediate joiners will be preferred.

Working Details

• Working Days: 6 Days
• Week Off: 1 Rotational Off
• Work Mode: Work From Office
• Location: Noida Sector 57

Salary & Benefits

• Salary: Up to Rs. 23,100 In-Hand
• NAPS: Additional Rs. 1,500
• IJP Opportunity after 6 Months
• Career Growth Opportunities in the Travel Domain