g.Customer Support Executive (Day Shift)*

NoBroker; Bengaluru; On-site; INR 200,000 - 300,000; Full time

Benefits offered by this job

Health insurance

Promotions every 6 months

Monthly recognition & rewards

Career growth to Assistant Manager in

Team-building activities

Job summary

NoBroker is hiring a Customer Service Executive for Bengaluru to handle inbound calls, resolve queries, and provide accurate information about property services. The role emphasizes clear communication, trust-building, and prompt issue resolution.

The ideal candidate has Graduation or HSC, fluent English and Hindi, and strong interpersonal skills. Flexible day shifts and a 6-day work week are common, with growth opportunities within the company.

Qualifications

• Graduation or HSC required.
• Excellent verbal and written communication.
• Strong interpersonal and listening skills.
• Numerical and analytical ability.
• Proficient in MS Office (Excel, Word).

Responsibilities

• Handle inbound customer calls and address queries.
• Understand and fulfil customer needs for satisfaction.
• Provide accurate information using proper tools.
• Resolve complaints promptly and offer solutions.
• Follow up to ensure issue resolution.
• Maintain records of customer interactions and accounts.
• Adhere to communication guidelines and policies.
• Go the extra mile to engage and delight customers.

Skills

Verbal & written communication

Interpersonal skills

Numerical ability

Analytical ability

Decision-making skills

Education

Graduation or HSC

Tools

MS Office

Job description

Customer Service Executive

Are you a motivated individual with a passion for real estate sales?

• Location : Kaikondrahalli, Bengaluru (Bangalore) Position Type : Full-time
• Salary Range : Up to 2 LPA to 3 LPA

About Us NoBroker.com, founded in 2014 by Amit, Akhil, and Saurabh, is Indias first Proptech unicorn. Its a brokerage-free platform that directly connects property owners with tenants and buyers, eliminating the need for middlemen. With over 1 crore customers and 5 lakh new users each month, its reshaping the real estate market. The platform handles 55,000 transactions monthly, saving INR 1200 crore in brokerage fees each year. Headquartered in Bengaluru, NoBroker operates in key cities like Mumbai, Delhi, Pune, Chennai, and Hyderabad. Recently, it raised USD 210 million, bringing its valuation to over USD 1 billion.

Specific Responsibilities:

Handle inbound customer calls and address their queries. Understand and fulfil customer needs for satisfaction. Build trust through clear and interactive communication. Provide accurate information using proper tools. Resolve complaints promptly and offer appropriate solutions. Follow up to ensure issue resolution. Maintain records of customer interactions and accounts. Adhere to communication guidelines and policies. Go the extra mile to engage and delight customers.

Perks & Value Proposition:

• Health insurance: Rs 1 lakh per year, fully paid by the company.
• Promotions: Employees are promoted every 6 months, with outstanding performers eligible for promotions every quarter.
• Rewards: Monthly recognition and rewards for top performers.
• Career growth: Employees can become Assistant Managers in as little as 2 years.
• Team-building activities: Regular team parties and an Annual Day outing for all employees.

Educational & Skill-Set Qualifiers:

Education: Graduation or HSC qualified. Skills: Excellent verbal and written communication, good interpersonal skills, numerical and analytical ability, and strong decision-making skills. Languages: English and Hindi mandatory; Kannada, Tamil, or Marathi preferred. Technical skills: Proficient in MS Office (Excel, Word). Work schedule: Flexible for a day shift (9 hours between 8 AM - 10 PM), and comfortable working 6 days a week, with a weekday off.