Functional Support Analyst D365 Finance

IDEMIA; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

IDEMIA in Noida is seeking a Microsoft Dynamics 365 Finance and Operations specialist to support global ERP systems and finance workflows. You will serve as a key business application referent for the Group’s ERP landscape, including AX 2009 and D365 F&O, collaborating with IT entities across regions from America to Asia and Europe.

Responsibilities include daily functional support, incident management, and end-to-end process integration.

Qualifications

• 2+ years of Microsoft D365 ERP experience.
• Strong accounting, AP/AR, fixed assets, payments, inventory, and controlling.
• Experience with AX2009 and D365 modules.
• Fluent English and ability to travel.

Responsibilities

• Provide daily functional support and maintenance for the MS AX 2009 and MS D365 F&O system, focusing on Finance stream.
• Manage incident tickets and requests; maintain a comprehensive queries/resolutions database.
• Identify and resolve technical issues; maintain/update technical documents and procedures.
• Assist with system integrations and participate in ERP implementations on AX D365 by training key-users, participating in UAT and Hypercare.

Skills

Microsoft D365 ERP

AX 2009

Finance processes

AP/AR

Communication skills

Tools

Kyriba

Job description

Job Description:

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose

This role is responsible for addressing all IDEMIA IT related issues in accordance with the relevant service-level agreements and cooperating with technical teams to ensure customer satisfaction.

Key Missions

We are hiring for “Microsoft Dynamics 365 Finance and Operations” role based at Noida.

Key Responsibilities :

Within the Groups evolving Information Systems Department, you join a multi-cultural team working on major projects of international scope and in a context of merger.

As a business application support for the ERPs of the Group, you are a true referent for the Business teams on Microsoft D365 ERP, Microsoft AX 2009 ERP and other business applications.

You will work with IT entities for business units placed from America to Asia, through Europe.

Responsibilities will be:

• Provide daily Functional support and maintenance for the MS AX 2009 and MS D356 F&O system, with focus on Finance stream
• Managing incident tickets and requests and ensuring comprehensive database of queries and resolutions is kept up to date.
• Identifying and resolving technical issues.
• Maintaining and updating technical documents and procedures.
• Assisting with systems integrations.
• Participating to return of experience based on support provided and developing long term and robust solutions
• Turn towards integration to ensure accurate end to end process
• Supporting ERP implementations on AX D365 by training key-users, participating in UAT tests and Hypercare phase.
• Assisting with systems integrations.

Required profile

• You have proven experience with:
• Microsoft D365 ERP for at least 2+ years.
• Significant experience in accounting, AP/AR area, fixed assets, payments, inventory and controlling
• Strong understanding of financial processes, including accounting, payments, and procurement workflows
• Absolutely working on several AX2009 and D365 modules according to the functional scope described
• Ability to work on complex architecture and interfaces landscape workflows, connection with Kyriba, Finance interfaces, etc…
• Good verbal and written communication skills.
• Business process-oriented mindset.
• Listening ability and patience.
• Fluent English.
• Ability to travel.

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Visit our website to know more about the leader in Identity Technologies

www.idemia.com