Dynamics 365 F&O Support Role

Tekskills Inc.; Hyderabad; Sur place; INR 1 200 000 - 1 800 000; Plein temps

Résumé du poste

Tekskills Inc. in Bangalore, Karnataka, is seeking a Domain Consultant / Dynamics 365 F&O Support Engineer to deliver expert support for Finance & Operations and Project Operations modules. You will troubleshoot, configure, and optimize systems, while collaborating with developers on customizations.

The role requires hands-on X++ coding, ERP process knowledge, and a track record of multi-version D365 F&O implementations. Strong communication and teamwork are essential.

Qualifications

• Minimum 4 years' proven experience in a support role with Microsoft Dynamics 365 Finance & Operations.
• Experience with at least one module: Finance, Supply Chain, Procurement, HR, or Project Operations.
• Strong understanding of ERP systems and business processes within Finance and Operations.
• Familiarity with D365 F&O and Project Operations features, functionality, and configuration.
• Strong X++ coding skills, OOPs concepts, and knowledge of Visual Studio (advantage).
• Understanding of system integration and data migration techniques.
• Strong troubleshooting and problem-solving skills.
• Proven experience in designing, developing, and implementing D365 FO customizations using X++.
• Ability to create, design, and modify reports in Dynamics 365 FO.
• Experience with technical design, development, and testing of core D365 FO apps.
• Experience working on full life cycle implementations across multiple versions of Dynamics FO.
• Ability to make technical recommendations for installation, modifications, and custom development.
• Ability to analyze user issues, identify root causes, and recommend solutions.
• Excellent written and verbal communication skills to explain technical issues to non-technical stakeholders.
• Ability to work independently and in a team environment.
• Strong organizational and time management skills with the ability to prioritize tasks and handle multiple projects.
• Provide ongoing support and optimization for D365 F&O and Project Operations environments.
• Experience in a customer-facing support role or consulting environment.
• Knowledge of Power Platform (PowerApps, Power Automate, Power BI) and its integration with D365 F&O.
• Familiarity with Azure DevOps for issue tracking and release management.
• Experience with D365 FO BPM and Lifecycle Services (LCS).

Responsabilités

• Provide support for Dynamics 365 F&O and Project Operations; troubleshoot and resolve issues.
• Handle incidents and service requests adhering to SLAs.
• Configure and maintain modules within D365 F&O and Project Operations.
• Perform regular system checks, updates, and optimizations to ensure peak performance.
• Design, test, and implement new features or integrations with developers.
• Assist with system upgrades, patches, and new releases of D365 FO.
• Ensure security protocols, compliance standards, and financial regulations are applied.

Connaissances

Microsoft Dynamics 365 Finance

D365 F&O

X++ coding

Troubleshooting

Reports design (D365 FO)

Full life cycle implementations

Technical design & development

System integration & data migration

Independent work / team collaboration

Data-driven problem solving

Outils

Visual Studio

Azure DevOps

Power Platform (concepts)

Description du poste

Dear Candidate,

We have an excellent support role opportunity for you.

Please find the details below:

Job Title: Domain Consultant / Dynamics 365 F&O Technical Support Consultant / Dynamics 365 Finance & Operations Support Engineer / Dynamics 365 Project Operations Support Consultant / D365 F&O Application Support Specialist (X++ & Technical Customizations)

Location: Bangalore, Karnataka

Required Skills: Microsoft Dynamics 365 Finance

Experience: 46 years

Job Description:

• Support & Troubleshooting Provide support for Dynamics 365 Finance & Operations and Project Operations. Troubleshoot and ...
• Handle incident and service requests, ensuring adherence to Service Level Agreements (SLAs).
• System Configuration & Maintenance - Assist in configuring and maintaining modules within D365 F&O and Project Operations (Finance, Supply Chain, and Human Resources).
• Perform regular system checks, updates, and optimizations to ensure peak performance.
• System Enhancements & Process Improvement - Assist in design, testing, and implementation of new features, functionalities, or integrations. Collaborate with developers and technical teams for system customizations or integrations.
• Version Upgrades & Patches - Support system upgrades, patches, and new releases of D365 F&O, ensuring minimal business disruption.
• Compliance & Security - Ensure security protocols, compliance standards, and financial regulations are applied within the system.

Essential Skills:

• Minimum 4 years' proven experience in a support role with Microsoft Dynamics 365 Finance & Operations.
• Experience with at least one module: Finance, Supply Chain, Procurement, HR, or Project Operations.
• Strong understanding of ERP systems and business processes within Finance and Operations.
• Familiarity with D365 F&O and Project Operations features, functionality, and configuration.
• Strong X++ coding skills, OOPs concepts, and knowledge of Visual Studio (advantage).
• Understanding of system integration and data migration techniques.
• Strong troubleshooting and problem-solving skills.
• Proven experience in designing, developing, and implementing D365 FO customizations using X++.
• Ability to create, design, and modify reports in Dynamics 365 FO.
• Experience with technical design, development, and testing of core D365 FO apps.
• Experience working on full life cycle implementations across multiple versions of Dynamics FO.
• Ability to make technical recommendations for installation, modifications, and custom development.
• Ability to analyze user issues, identify root causes, and recommend solutions.
• Excellent written and verbal communication skills to explain technical issues to non-technical stakeholders.
• Ability to work independently and in a team environment.
• Strong organizational and time management skills with the ability to prioritize tasks and handle multiple projects.
• Provide ongoing support and optimization for D365 F&O and Project Operations environments.

Desirable Skills:

• Experience in a customer-facing support role or consulting environment.
• Knowledge of Power Platform (PowerApps, Power Automate, Power BI) and its integration with D365 F&O.
• Familiarity with Azure DevOps for issue tracking and release management.
• Experience with D365 FO Business Process Management (BPM) and Lifecycle Services (LCS).