Functional Consultant/Business Analyst

Dhyey Consulting; Vadodara; Remote; INR 900,000 - 1,300,000; Full time

Job summary

Dhyey Consulting is seeking a Dynamics 365 Business Analyst to translate business needs into scalable D365 solutions. You will collaborate with stakeholders, end-users, and technical teams to ensure alignment with business goals and successful configuration and implementation of Dynamics 365.

You will analyze processes across manufacturing, procurement, sales, and distribution, document requirements, and contribute to dashboards and reports to monitor usage and KPIs.

Qualifications

• Gathers and documents business requirements clearly and comprehensively.
• Works with stakeholders and end-users to capture needs and translate them into functional specs.
• Conducts interviews, workshops, and process reviews to map current vs target states.
• Identifies gaps, inefficiencies and opportunities for improvements.
• Translates business needs into system configurations and design specifications.

Responsibilities

• Gather and document business requirements from stakeholders and end-users.
• Translate requirements into clear functional and technical specifications.
• Define workflows, data models, UI designs, and configuration needs for D365.
• Collaborate with developers/consultants to validate feasibility and alignment with goals.
• Leverage out-of-the-box D365 features and plan necessary customizations.
• Support change management and user adoption initiatives.

Skills

Requirements gathering

Stakeholder engagement

Business process mapping

D365 knowledge

Technical specification

Tools

Microsoft Dynamics 365

Power Apps

Power Automate

Power BI

Job description

Role Overview

We are looking for dynamic and detail-oriented Microsoft Dynamics 365 Business Analyst to join our growing team. In this role, you will be responsible for analyzing business needs, translating them into system requirements, and supporting the successful configuration and implementation of Microsoft Dynamics 365 solutions. You will collaborate with stakeholders, end-users, and technical teams to ensure our business goals are effectively translated into scalable solutions.

Key Responsibilities

• Requirements Gathering
• Engage with stakeholders and end-users to collect and document business requirements.
• Conduct interviews, workshops, and process reviews to understand current and target states.
• Identify gaps, inefficiencies, and areas for process improvement.
• Solution Design
• Translate business needs into clear functional and technical specifications.
• Define workflows, data models, UI designs, and configuration requirements.
• Work with developers and consultants to validate feasibility and alignment with business goals.
• Configuration and Customization
• Leverage out-of-the-box D365 functionalities to configure solutions.
• Identify customization needs and collaborate with developers to deliver enhancements.
• Ensure proper system setup to support business processes and reporting needs.
• Change Management
• Support change initiatives by partnering with stakeholders and change teams.
• Assist with communication planning, impact assessments, and user adoption strategies.
• Proactively identify and manage resistance or risks related to change.
• Business Process Awareness
• Understand manufacturing, procurement, sales, trade, and distribution processes.
• Provide insights and recommendations to align system capabilities with operational needs.
• Documentation & Reporting
• Maintain detailed documentation including requirements, functional specs, and user manuals.
• Develop dashboards and reports to monitor system usage, performance, and KPIs.
• Provide regular project updates to stakeholders.
• Continuous Improvement
• Stay current with D365 updates, new features, and best practices.
• Identify opportunities for optimization and automation.
• Provide feedback to improve system design and user experience.

Soft Skills

• Strong interpersonal and communication skills
• Self-motivated, proactive, and organized
• High attention to detail and time management
• Comfortable working with distributed teams and cross-cultural communication
• Fluent in English (written and spoken)

Signs of Success

• You work well independently but are also a strong team player
• You are quick to learn new systems and technologies
• You communicate effectively across skill levels and geographies

Preferred (Nice To Have)

• Experience in end-to-end D365 implementation cycles
• Exposure to Power Platform tools (Power Apps, Power Automate, Power BI)

Work Flexibility:

Willingness to work overlapping hours with the USA shift