Functional Analyst

Retail Insights; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Retail Insights delivers scalable IT solutions with centers in India, Dubai, and the U.S. The team leads end-to-end functional analysis for complex retail and commerce programs, driving workshops, AS-IS to TO-BE workflows, and detailed BRDs/FRDs.

You will act as a bridge between business, solution architects, and engineering, owning requirements traceability and supporting Agile ceremonies, UAT, and production rollout. Strong BA experience in Retail/E-commerce is essential.

Qualifications

• 4–6 years of hands-on experience as a Functional Analyst / BA.
• Retail, E-commerce, or consumer-facing platforms domain experience.
• Proven ability to manage senior stakeholders and complex requirements.
• Excellent documentation, communication, and presentation skills.
• Strong analytical and problem-solving capabilities.
• Experience working in Agile delivery environments.

Responsibilities

• Lead end-to-end functional analysis for complex retail transformation programs.
• Drive requirement discovery workshops with senior business stakeholders and product owners.
• Analyze current-state business processes and define optimized future-state workflows.
• Translate business requirements into BRDs, FRDs, epics, user stories, and acceptance criteria.
• Act as a key functional bridge between business teams, solution architects, and engineering teams.
• Review solution designs to ensure alignment with business objectives and functional requirements.
• Own functional traceability across the delivery lifecycle from requirements to deployment.
• Support Agile ceremonies including backlog grooming, sprint planning, reviews, and retrospectives.
• Lead User Acceptance Testing (UAT) strategy, test scenario definition, execution support, and sign-off.
• Identify functional risks, gaps, and dependencies early and drive mitigation plans.
• Support management, documentation, and business enablement activities.
• Provide functional guidance during production rollout and post-go-live stabilization.
• Mentor junior analysts and contribute to functional best practices and standards.

Skills

Functional analysis

Stakeholder management

Documentation & communication

Agile delivery

Problem solving

Education

4–6 years experience as Functional Analyst/BA

Job description

About

Retail Insights delivers scalable, innovative, and cost-effective IT solutions through centers in India, Dubai, and the U.S. We specialize in Full Stack Development, Data & AI/ML, Mobile, DevOps, and digital platforms like Adobe, Salesforce, Shopify, Snowflake, and Blue Yonder.

Responsibilities

• Lead end-to-end functional analysis for complex retail and commerce transformation programs
• Drive requirement discovery workshops with senior business stakeholders and product owners
• Analyze current-state business processes and define optimized future-state workflows
• Translate business requirements into detailed BRDs, FRDs, epics, user stories, and acceptance criteria
• Act as a key functional bridge between business teams, solution architects, and engineering teams
• Review solution designs to ensure alignment with business objectives and functional requirements
• Own functional traceability across the delivery lifecycle from requirements to deployment
• Support Agile ceremonies including backlog grooming, sprint planning, reviews, and retrospectives
• Lead User Acceptance Testing (UAT) strategy, test scenario definition, execution support, and sign-off
• Identify functional risks, gaps, and dependencies early and drive mitigation plans
• Support management, documentation, and business enablement activities
• Provide functional guidance during production rollout and post-go-live stabilization
• Mentor junior analysts and contribute to functional best practices and standards

Requirements

• 4 to 6 years of hands-on experience as a Functional Analyst / Business Analyst
• Strong domain experience in Retail, E-commerce, or Consumer-facing platforms
• Proven ability to manage senior stakeholders and complex requirements
• Excellent documentation, communication, and presentation skills
• Strong analytical and problem-solving capabilities
• Experience working in Agile delivery environments

Education Qualification

• 4 to 6 years of hands-on experience as a Functional Analyst / Business Analyst
• Strong domain experience in Retail, E-commerce, or Consumer-facing platforms
• Proven ability to manage senior stakeholders and complex requirements
• Excellent documentation, communication, and presentation skills
• Strong analytical and problem-solving capabilities
• Experience working in Agile delivery environments