Functional Analyst - Logistics

Talentbridge

Bengaluru

Hybrid

INR 1,500,000 - 2,100,000

Full time

6 days ago

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Benefits offered by this job

Global logistics projects

Job summary

Talentbridge is seeking an experienced Functional Analyst for Logistics in Bengaluru. The role bridges business operations and technology teams, translating complex logistics requirements into functional specs, supporting solution design, and driving adoption of TMS/WMS systems.

You will map end-to-end processes across transportation, warehousing, and order fulfillment, perform gap analyses, write BRDs/FRDs/user stories, and work with architects on integration specs.

Qualifications

8–10 years as a Functional/Business Analyst, with at least 5 years in logistics or supply chain
Strong knowledge of freight planning and execution, carrier management, freight audit and payment, warehouse operations, inventory management, and returns
Hands-on experience with major ERP/TMS/WMS platforms and systems integration
End-to-end project delivery experience (Agile, Waterfall, or hybrid)
Working knowledge of EDI (X12/EDIFACT), APIs, XML/JSON, and middleware
Proficiency in SQL and data analysis; familiarity with JIRA, Confluence, Visio/Lucidchart, and MS Office
Excellent communication skills, including presenting to senior stakeholders

Responsibilities

Gather, analyze, and document business and functional requirements with stakeholders, operations teams, and customers
Map as-is / to-be processes across transportation, warehousing, freight, order fulfillment, and last-mile delivery
Perform gap/fit analysis for packaged solutions and recommend configuration vs. customization
Write BRDs, FRDs, user stories, acceptance criteria, and process flows
Work with architects and developers on functional designs and integration specifications, including data mapping for EDI, API, and flat-file interfaces between ERP, TMS, WMS, and carrier/partner systems
Own the Requirements Traceability Matrix and manage scope changes through change control
Prepare test strategies, scenarios, and UAT scripts; support UAT with business users
Triage defects and validate fixes against business expectations
Support configuration, release, cutover planning, hypercare, and production issue analysis
Coordinate onsite and offshore teams; report status, risks, and dependencies to project managers and leadership
Create user guides and SOPs, conduct end-user training, and mentor junior analysts
Identify process inefficiencies and recommend automation or optimization, using KPIs such as on-time delivery, freight cost per unit, dock-to-stock time, and order cycle time

Skills

Analytical problem-solving

Ownership

Attention to detail

Stakeholder management

Negotiation

Adaptability

Education

Bachelor's in Engineering/SC/Business

Tools

SAP TM/EWM

Oracle OTM/WMS

Manhattan

Blue Yonder

Descartes

Krber

JIRA

Confluence

Visio/Lucidchart

MS Office

Job description

Functional Analyst Logistics Domain

Experience: 8 to 10 years

Location: Bengaluru (hybrid)

Department: Global Logistics

Role Summary

We are looking for an experienced Functional Analyst with deep logistics expertise to bridge business operations and technology teams. You will translate complex logistics requirements into clear functional specifications, support solution design, and drive successful delivery and adoption of supply chain systems such as TMS and WMS.

Key Responsibilities

Requirements & Design

Gather, analyze, and document business and functional requirements with stakeholders, operations teams, and customers
Map as-is / to-be processes across transportation, warehousing, freight, order fulfillment, and last-mile delivery
Perform gap/fit analysis for packaged solutions and recommend configuration vs. customization
Write BRDs, FRDs, user stories, acceptance criteria, and process flows
Work with architects and developers on functional designs and integration specifications, including data mapping for EDI, API, and flat-file interfaces between ERP, TMS, WMS, and carrier/partner systems
Own the Requirements Traceability Matrix and manage scope changes through change control

Testing & Go-Live

Prepare test strategies, scenarios, and UAT scripts; support UAT with business users
Triage defects and validate fixes against business expectations
Support configuration, release, cutover planning, hypercare, and production issue analysis

Coordination & Improvement

Coordinate onsite and offshore teams; report status, risks, and dependencies to project managers and leadership
Create user guides and SOPs, conduct end-user training, and mentor junior analysts
Identify process inefficiencies and recommend automation or optimization, using KPIs such as on-time delivery, freight cost per unit, dock-to-stock time, and order cycle time

Required Qualifications

Bachelor's degree in Engineering, Supply Chain, Business, or related field (MBA or supply chain certification a plus)
8 to 10 years as a Functional/Business Analyst, with at least 5 years in logistics or supply chain
Strong knowledge of freight planning and execution, carrier management, freight audit and payment, warehouse operations, inventory management, and returns
Hands-on experience with a major platform (e.g., SAP TM/EWM, Oracle OTM/WMS, Manhattan, Blue Yonder, Descartes, Krber)
End-to-end project delivery experience (Agile, Waterfall, or hybrid)
Working knowledge of EDI (X12/EDIFACT), APIs, XML/JSON, and middleware
Proficiency in SQL and data analysis; experience with JIRA, Confluence, Visio/Lucidchart, and MS Office
Excellent communication skills, including presenting to senior stakeholders

Preferred Qualifications