Business Analyst

Colruyt Group India; Hyderabad; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

Colruyt Group India is seeking a driven Business Analyst to help analyze and document business processes and requirements for our e-commerce initiatives. You will collaborate across product, development, UX, and stakeholder teams to translate needs into actionable specifications and acceptance criteria.

The role emphasizes agile delivery, understanding digital customer journeys, and facilitating discussions to ensure alignment between business goals and technical feasibility.

Qualifications

• Experience as a Business Analyst, Functional Analyst, Solution Analyst, or similar role.
• Strong analytical and problem-solving skills.
• Ability to communicate effectively with both business and technical stakeholders.
• Experience working in Agile product teams.
• Understanding of digital customer journeys and e-commerce processes.
• Experience translating complex business challenges into practical solutions.
• Strong stakeholder management and facilitation skills.

Responsabilités

• Analyze and document business processes, requirements, and user needs.
• Collaborate with product owners, developers, architects, UX designers, and business stakeholders to define solutions.
• Support the design and evolution of e-commerce capabilities across web, mobile, content, checkout and customer domains.
• Translate business requirements into functional specifications, user stories, and acceptance criteria.
• Facilitate workshops, requirement gathering sessions, and solution discussions.
• Assess the impact of changes across systems, processes, and customer journeys.
• Act as an integrator between multiple IT teams like Product, Price and Personal Assistant.
• Monitor platform performance and identify opportunities for improvement.
• Support testing, releases, and post-release validation to ensure delivered solutions meet expectations.
• Drive alignment between business goals, customer experience, and technical feasibility.

Connaissances

Business Analyst

Analytical skills

Communication

Agile

Digital journeys

E-commerce processes

Requirements translation

Stakeholder management

Description du poste

Job Description:

Key Responsibilities

• Analyzeand document business processes, requirements, and user needs.
  
• Collaboratewith product owners, developers, architects, UX designers, and businessstakeholders to define solutions.
  
• Supportthe design and evolution of e-commerce capabilities across web, mobile,content, checkout and customer domains.
  
• Translatebusiness requirements into functional specifications, user stories, andacceptance criteria.
  
• Facilitateworkshops, requirement gathering sessions, and solution discussions.
  
• Assessthe impact of changes across systems, processes, and customer journeys.
  
• Act asan integrator between multiple IT teams like Product, Price and PersonalAssistant.
  
• Monitorplatform performance and identify opportunities for improvement.
  
• Supporttesting, releases, and post-release validation to ensure deliveredsolutions meet expectations.
  
• Drivealignment between business goals, customer experience, and technicalfeasibility.
  

What Were Looking For

• Experienceas a Business Analyst, Functional Analyst, Solution Analyst, or similarrole.
  
• Stronganalytical and problem-solving skills.
  
• Abilityto communicate effectively with both business and technical stakeholders.
  
• Experienceworking in Agile product teams.
  
• Understandingof digital customer journeys and e-commerce processes.
  
• Experiencetranslating complex business challenges into practical solutions.
  
• Strongstakeholder management and facilitation skills.
  

Nice to Have

• Experiencewith e-commerce platforms, digital products, or omnichannel retailenvironments.
  
• Familiaritywith web technologies, customer-facing applications, and digitalecosystems.
  
• Knowledgeof SEO principles and website optimization is considered a plus, but isnot required.
  
• Experiencewith analytics, personalization, customer engagement, or digital marketingplatforms is an advantage.