Full time

Zoho; New Delhi; Presencial; INR 350.000 - 550.000; Jornada completa

Descripción de la vacante

Zoho is seeking an Account Coordinator in New Delhi to support Account Executives and Account Representatives daily. You will manage sales documents, coordinate meetings and demos, and help strengthen client relationships through cross-team collaboration.

The role emphasizes organizational skills, CRM familiarity, and ability to handle multiple tasks for various clients and teams, contributing to growth and improved customer service.

Formación

• Proven work experience in account/sales coordination or similar role.
• Hands-on experience with any CRM software.
• Experience with marketing/advertising campaigns.
• Strong organizational and time-management skills.
• Excellent communication with a problem-solving attitude.

Responsabilidades

• Prepare, file and retrieve sales-related documents.
• Design and renew sales proposals.
• Update internal databases with account information.
• Coordinate meetings, calls and demos for the Account Management team.
• Conduct research on prospective clients.
• Collaborate with internal teams for pre- and post-sales service.
• Communicate customer feedback to Marketing, Sales and Product teams.
• Create reports of campaign results.
• Perform market and competitive research.
• Create promotional materials (presentations/videos).

Conocimientos

CRM software

Marketing campaigns

Organizational skills

Communication skills

Problem-solving

Educación

B.Sc in Business Administration/Marketing

Descripción del empleo

We’re looking to hire an Account Coordinator who can provide day-to-day administrative support to our Account Executives and Account Representatives and ensure smooth sales procedures. Candidates applying for the role should be highly organized and must perform multiple tasks for different teams/clients simultaneously Any sort of experience with marketing campaigns and an understanding of what “excellent customer service” means is valued highly. Ideally, the candidate should be able to both administer daily sales activities and brainstorm innovative ideas to improve our client relationships. The Candidate should drive growth to our company by being an essential part of the Account Management team.

• Prepare, file and retrieve sales-related documents.
• Design and renew sales proposals.
• Update internal databases with account information.
• Coordinate meetings, calls and demos for the Account Management team.
• Conduct research on prospective clients.
• Collaborate with internal teams to ensure proper pre-and post-sales service.
• Communicate customer feedback to Marketing, Sales and Product Development teams.
• Create detailed reports of campaign results.
• Perform market and competitive research.
• Help create promotional materials (e.g. presentations and videos).

Requirements

• Proven work experience as an Account Coordinator, Sales Coordinator or any other similar role.
• Hands-on experience with any CRM software.
• Experience with marketing/advertising campaigns.
• Organizational and time-management skills.
• Strong communication skills with a problem-solving attitude.
• B.Sc in Business Administration, Marketing or any other relevant field.