Full cycle Sales Executive

Kimcc Services; Bengaluru; On-site; INR 400,000 - 700,000; Full time

Job summary

KIM.CC is seeking a Business Development Representative (Full Cycle) in Bengaluru, India. This in-office, full-time role demands ownership of the entire sales process—from prospecting to signed contracts—and targets ecommerce, SaaS, and digital marketplaces.

You will lead discovery, product demos, and pricing negotiations, while maintaining CRM hygiene and collaborating with founders on ICP refinement. Prior experience in BDR/SDR is preferred.

Qualifications

• 1–3 years in BDR/SDR or full-cycle sales roles.
• Strong outbound prospecting and closing skills.
• Excellent verbal and written English communication.

Responsibilities

• Generate qualified opportunities through outbound prospecting via calls, emails, LinkedIn, and ABM targeting.
• Identify decision-makers across ecommerce/SaaS and engage founders/CEOs/COOs/Heads of CX.
• Run discovery calls to understand needs and qualify fit.

Skills

Cold-calling

Resilience

Closing deals

Tools

HubSpot

Salesforce

Job description

KIM.CC

Business Development Representative (Full Cycle) India

Bengaluru, India (In-Office) | Full-Time | 0-3 years experience

ABOUT KIM.CC

Kim.cc is an AI-powered customer operations company helping startups and growing businesses scale customer support through a unique AI + Human operating model. We combine experienced support professionals, operational expertise, and AI-enabled workflows to deliver exceptional customer experiences while reducing operational overhead.

this isn't just a lead-gen role, you'll own the deal from first touch to signed contract.

ROLE OVERVIEW

As a Full-Cycle BDR, you'll be responsible for the entire sales motion: generating qualified opportunities through strategic outbound prospecting, running discovery and demo calls, handling objections, negotiating terms, and closing deals. This role is best suited for someone who wants ownership of the full sales cycle rather than just booking meetings for someone else to close.

KEY RESPONSIBILITIES

• Pipeline Generation: Build and execute outbound prospecting via cold calling, email campaigns, LinkedIn outreach, and account-based targeting.
• Persona Targeting: Identify and engage decision-makers Founders, CEOs, COOs, Heads of CX, and Operations leaders across ecommerce and SaaS companies.
• Discovery & Qualification: Run discovery calls to understand prospect needs and qualify fit.
• Demo & Pitch: Deliver product demos and tailor pitches to prospect pain points.
• Negotiation & Closing: Handle objections, negotiate pricing/terms, and close deals independently.
• Account Management (Early Stage): Support onboarding handoff to ensure a smooth transition post-close.
• CRM Ownership: Maintain accurate CRM records and pipeline hygiene across every stage.
• Strategic Alignment: Work directly with founders/leadership to refine ICP, messaging, and pricing strategy.
• KPI Management: Consistently hit outbound activity, meeting, and closed-revenue targets.

IDEAL CUSTOMER PROFILE & TARGET PERSONAS

• SaaS companies, Ecommerce & D2C brands, Technology startups, Digital marketplaces, High-growth SMBs.
• Buyer personas: Founder/CEO, COO, Head of Operations, Head of Customer Support, VP Customer Success.

REQUIREMENTS

• Experience: 13 years in BDR, SDR, Inside Sales, or full-cycle sales roles.
• Sales Execution: Strong cold-calling, resilience, and closing skills you're comfortable owning a deal from first email to signature.
• Communication: Excellent verbal and written English communication.
• Tech Stack: Experience with CRM platforms like HubSpot, Salesforce, or similar.
• Autonomy: Proven ability to manage a full pipeline independently in a fast-paced environment.
• Objection Handling: Comfortable with commercial negotiation and C-level conversations.

PREFERRED QUALIFICATIONS

• Experience selling CX/BPO/SaaS/outsourcing services.
• Familiarity with Apollo, ZoomInfo, Outreach, Salesloft, LinkedIn Sales Navigator.
• Startup experience or experience selling to SMBs/startups.
• Understanding of customer support operations and BPO.

SUCCESS METRICS

• Deals closed per month (not just meetings booked).
• Revenue/ARR generated.
• Outbound activity volume.
• Sales cycle velocity.
• CRM data quality and pipeline accuracy.