Frontline Technology Associate in Bengaluru | Azim Premji Foundation

aikyam; Bengaluru; On-site; INR 300,000 - 450,000; Full time

Job summary

Azim Premji Foundation in Bengaluru seeks a Frontline Technology Associate to make technology accessible to educators, health workers and students. You will learn one program area deeply, set up applications, train users, and monitor adoption while turning application data into actionable reports.

The role requires a degree in BCA/CS/BE/BTech/MCA, 0–1 years of experience, comfort with users with limited tech exposure, travel to remote locations, and ability to communicate in Hindi or Kannada as

Qualifications

• A degree in BCA, B.Sc in Computer Science, B.E or B.Tech, or MCA.
• 0 to 1 years of experience. Freshers are welcome.
• Comfortable working with people who have little prior exposure to technology.
• Comfortable using mobile apps, web apps, reporting tools, Microsoft/Google productivity tools and multimedia tools.
• Willingness to travel and work in remote field locations.
• Ability to communicate effectively in Hindi or Kannada, in addition to English.
• Hands-on experience designing, developing and deploying software as part of digital transformation initiatives in the social sector.
• Access to leading low-code/no-code platforms like Salesforce, and analytics platforms like Tableau and Power BI.

Responsibilities

• Understand the process and operations of the assigned domain.
• Understand the working of the assigned technology applications.
• Prepare user guides and training videos.
• Set up the application and data.
• Train users on the application.
• Support users on an ongoing basis.
• Track adoption of the technology application.
• Analyse data captured in the application and prepare reports and graphs.

Skills

User training

Multilingual communication

Willingness to travel

Software deployment

Low-code/no-code platforms familiarity

Education

BCA, B.Sc CS, B.E/B.Tech or MCA

Tools

Salesforce

Tableau

Power BI

Job description

Azim Premji Foundation works for a more just, equitable and humane society in India. Its teams work alongside government schools, district and state education systems, community health efforts and university programmes, mostly in places far from big cities. Much of that work now depends on software that ordinary people have to be able to use, whether they are a school teacher, a lab technician or a community volunteer. Technology only helps if the person in the field can use it without fear. This role sits within the Foundation's Enabler function, which builds and supports the technology applications used across the Foundation and its partner organisations.

Role

A Frontline Technology Associate makes technology work for people who may have had very little exposure to it. You will learn one programme area deeply, such as teacher development, community healthcare or university admissions, learn the applications that support it, and then set them up, teach people to use them, stay with those users when they get stuck, and watch how much the tools are really being used. You will also read the data the applications collect and turn it into clear reports and graphs the teams can act on.

Responsibilities

• Understand the process and operations of the assigned domain, such as teacher development, community healthcare or university admissions.
• Understand the working of the assigned technology applications.
• Prepare user guides and training videos.
• Set up the application and data.
• Train users on the application.
• Support users on an ongoing basis.
• Track adoption of the technology application.
• Analyse data captured in the application and prepare reports and graphs.

Requirements

• A degree in BCA, B.Sc in Computer Science, B.E or B.Tech, or MCA.
• 0 to 1 years of experience. Freshers are welcome.
• Comfort working with people who have little prior exposure to technology.
• Comfortable using mobile apps, web apps, reporting tools, Microsoft/Google productivity tools and multimedia tools.- Ability to use reporting tools to build reports and graphs.
• Willingness to travel and work in remote field locations.
• Ability to communicate effectively in Hindi or Kannada, in addition to English.
• Hands-on experience designing, developing and deploying software as part of digital transformation initiatives in the social sector.
• Access to leading low-code/no-code platforms like Salesforce, and analytics platforms like Tableau and Power BI.
• A clear career path into roles such as Business Analyst, Senior Business Analyst, Project Lead and Program Manager.
• Opportunity to learn new domains and technologies across diverse social sector programmes.