Front Office & Telecalling Executive

Zoho; Madhapur; Presencial; INR 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel allowance

Medical insurance

Paid sick leave

Statutory benefits

Sunday off; alternate Saturdays off

Descripción de la vacante

Zoho in Hyderabad (Madhapur) is seeking a Front Office & Telecalling Executive to handle front-desk operations, outbound outreach, and coordination for the sales team.

The role involves scheduling client appointments, maintaining CRM records, and providing basic administrative support to ensure office efficiency.

Formación

• Strong English and local language communication.
• Professional, customer-focused approach.
• Basic real estate knowledge is a plus.
• Proficiency in MS Excel and email communication.
• Ability to multitask and stay organized.
• Experience in telecalling, reception, or administration preferred.

Responsabilidades

• Make outbound calls to prospective clients and explain offerings.
• Schedule appointments for sales/leasing teams.
• Log calls and client interactions in the CRM.
• Coordinate meetings with sales and marketing teams.
• Welcome visitors; maintain records and coordinate meetings.
• Keep the reception area clean and organized.
• Handle basic emails and inquiries.
• Assist with day-to-day admin and office coordination.
• Maintain records, documents and supplies.
• Manage couriers and document dispatch.
• Assist with meeting arrangements.

Conocimientos

English communication

Customer service

Multitasking

Herramientas

MS Excel

Descripción del empleo

Position Title: Front Office & Telecalling Executive

Department: Property

Reports To : Branch Manager

Employment Type: Full-time

About the Role

We are looking for an enthusiastic, confident, and well-organised professional to join our team as a Front Office & Telecalling Executive. The role involves contacting prospective clients, understanding their commercial property requirements, scheduling appointments for the sales team, and managing front-desk and basic administrative responsibilities to ensure smooth office operations.

Key Responsibilities

Telecalling & Client Coordination

• Make outbound calls to prospective clients using provided databases and contact lists.
• Introduce the company's commercial real estate offerings, including office spaces, retail units, and industrial properties.
• Understand client requirements, share preliminary information, and schedule appointments for the sales and leasing teams.
• Follow up with interested clients and maintain records of calls and client interactions in the CRM system.
• Coordinate with the sales and marketing teams for client meetings and follow-ups.

Receptionist & Front-Desk Responsibilities

• Welcome and attend to visitors, clients, and business associates professionally.
• Maintain visitor records and coordinate scheduled meetings.
• Ensure the reception area remains clean, presentable, and organised.
• Handle basic email communication and respond to general inquiries.

Administrative Responsibilities

• Assist with day-to-day administrative activities and office coordination.
• Maintain office records, registers, documents, and other administrative data.
• Coordinate stationery and office supply requirements.
• Manage couriers, document dispatch, and other routine office tasks.
• Assist with meeting arrangements and other general administrative requirements.

Requirements

• Strong communication skills in English and local languages if applicable.
• Confident, professional, and customer-oriented approach.
• Basic knowledge of real estate is an added advantage.
• Proficiency in MS Excel, email communication, and basic office tools.
• Good organisational skills, attention to detail, and the ability to multitask.
• Prior experience in telecalling, reception, or administration will be preferred.

• Competitive salary package with attractive incentives.
• Travel allowance for field-related expenses.
• Medical insurance coverage.
• Paid sick leaves and statutory benefits.
• Work-life balance with fixed Sundays and alternate Saturdays off (2nd & 4th).
• Excellent career growth opportunities.