Front Office Receptionist( Female ) - Synapse Clinic, Kokapet

Nextenti Tech Private Limited; Gandhamguda; On-site; INR 230,000 - 360,000; Full time

Job summary

Nextenti Tech Private Limited in Hyderabad, Telangana seeks a friendly front desk receptionist to greet patients, screen calls, and coordinate with clinicians. You will handle registrations, manage queries, and keep the reception area organized.

Candidates should have an undergraduate or graduate degree, 1–3 years in front desk roles, fluency in English with working knowledge of Hindi and Telugu, and proficiency in MS Office.

Qualifications

• Strong verbal and written communication in English; Hindi and Telugu knowledge helpful.
• Proficiency in MS Office (Word, Excel, Outlook) and good typing speed.
• Strong organizational skills and a discreet approach to confidential patient information.

Responsibilities

• Greet and welcome patients, caregivers, and visitors professionally and empathetically.
• Answer, screen, and direct calls with confidentiality.
• Schedule and manage patient appointments, follow-ups, and therapy sessions; coordinate with doctors and psychologists.
• Handle patient registration, intake forms, and document verification; manage correspondence including emails and courier.
• Keep the reception and waiting areas clean, organized, and stocked; oversee housekeeping staff.
• Open the clinic each morning and ensure the reception area is ready before the first appointment.

Skills

Communication

MS Office

Typing

Organization

Languages

Education

Undergraduate or Graduate degree

Tools

MS Office

Job description

• Greet and welcome patients, caregivers, and visitors professionally and empathetically; answer, screen, and direct calls with confidentiality.
• Schedule and manage patient appointments, follow-ups, and therapy sessions; coordinate with doctors and psychologists on scheduling changes.
• Handle patient registration, intake forms, and document verification; manage correspondence including emails and courier.
• Give patients clear information about clinic services and policies, and handle queries with compassion.
• Keep the reception and waiting areas — and the rest of the clinic — clean, organized, and stocked; oversee housekeeping staff.
• Coordinate with vendors and service providers (suppliers, electricians, plumbers, building facility manager) and ensure utility bills are paid on time.
• Maintain accurate records of appointments, patient visits, and referrals, and handle day‑to‑day patient billing records.
• Support clinicians with day‑to‑day administrative needs, and support clinic events as needed.
• Stay composed and follow clinic protocol when handling patients in emotional distress or facing an emergency.
• Open the clinic each morning and ensure the reception area is ready before the first appointment. Qualifications & experience
• Any Undergraduate or Graduate degree — Administration, Hospitality, or a related field preferred.
• 1–3 years of experience in a front desk, receptionist, or administrative role; healthcare setting a plus.
• Strong verbal and written communication in English; working proficiency in Hindi and Telugu.
• Proficiency in MS Office (Word, Excel, Outlook) and good typing speed.
• Strong organizational skills and a calm, discreet approach to confidential patient information Special requirement: Must be the one to open the clinic each morning

Job Description

Responsibilities

• Greet and welcome patients, caregivers, and visitors professionally and empathetically; answer, screen, and direct calls with confidentiality.
• Schedule and manage patient appointments, follow-ups, and therapy sessions; coordinate with doctors and psychologists on scheduling changes.
• Handle patient registration, intake forms, and document verification; manage correspondence including emails and courier.
• Give patients clear information about clinic services and policies, and handle queries with compassion.
• Keep the reception and waiting areas — and the rest of the clinic — clean, organized, and stocked; oversee housekeeping staff.
• Coordinate with vendors and service providers (suppliers, electricians, plumbers, building facility manager) and ensure utility bills are paid on time.
• Maintain accurate records of appointments, patient visits, and referrals, and handle day‑to‑day patient billing records.
• Support clinicians with day‑to‑day administrative needs, and support clinic events as needed.
• Stay composed and follow clinic protocol when handling patients in emotional distress or facing an emergency.
• Open the clinic each morning and ensure the reception area is ready before the first appointment. Qualifications & experience
• Any Undergraduate or Graduate degree — Administration, Hospitality, or a related field preferred.
• 1–3 years of experience in a front desk, receptionist, or administrative role; healthcare setting a plus.
• Strong verbal and written communication in English; working proficiency in Hindi and Telugu.
• Proficiency in MS Office (Word, Excel, Outlook) and good typing speed.
• Strong organizational skills and a calm, discreet approach to confidential patient information Special requirement: Must be the one to open the clinic each morning

Location

Kokapet, Kokapet, Telangana, India 500075

Qualification

Any Graduation

Department

Administration