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Alila Lansdowne is seeking an experienced Front Office Manager to ensure the efficient running of the department in line with Hyatt International's brand standards and corporate strategies. You will assist the General Manager in delivering the brand promise by overseeing Front Desk, Front Service, Communications Centre, Business Centre and Spa to meet guest and owner expectations.
The role demands strong leadership, excellent problem solving and interpersonal skills, as well as a background in
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the General Manager in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Spa.
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the General Manager in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Spa.
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the General Manager in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Spa.
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.