Front Office Manager

Alila Hotels

Pauri Garhwal

On-site

INR 600,000 - 1,200,000

Full time

5 days ago
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Job summary

Alila Lansdowne is seeking an experienced Front Office Manager to ensure the efficient running of the department in line with Hyatt International's brand standards and corporate strategies. You will assist the General Manager in delivering the brand promise by overseeing Front Desk, Front Service, Communications Centre, Business Centre and Spa to meet guest and owner expectations.

The role demands strong leadership, excellent problem solving and interpersonal skills, as well as a background in

Qualifications

  • Ideally a university degree or diploma in Hospitality or Tourism management.
  • Minimum 2 years work experience as Front Office Manager.
  • Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

  • Manage Front Office operations including Front Desk, Front Service (parking and hotel entrance), Communications Centre, Business Centre and Spa.
  • Ensure efficient running of the department in line with brand standards and hotel strategy, meeting guest, employee and owner expectations.

Skills

Front Office Management
Interpersonal skills
Administrative skills
Problem solving

Education

Hospitality or Tourism degree/diploma

Job description

Summary

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the General Manager in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Spa.

Organization - Alila Lansdowne

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the General Manager in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Spa.

Summary

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the General Manager in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Spa.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.

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