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Alila Lansdowne is seeking a Front Office Manager to ensure the smooth operation of the hotel's front office, including desk, parking, and communications. The role supports the General Manager in delivering Hyatt's brand promise while meeting guest and owner expectations.
The ideal candidate will have a university degree or diploma in Hospitality or Tourism management and at least 2 years of Front Office management experience, with strong problem solving and interpersonal skills.
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the General Manager in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Spa.
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.