Team Leader - Front Office

Hyatt; Ernakulam; On-site; INR 450,000 - 650,000; Full time

Job summary

Hyatt Hotels Corporation in India invites applications for the Team Leader - Front Office to support the Front Office department within the Rooms Division, ensuring smooth daily operations and adherence to brand standards.

The role emphasizes guest satisfaction, efficient problem solving, and teamwork across shifts. Ideal candidate will have hospitality operations experience and strong interpersonal skills to maintain Hyatt's welcome and service excellence.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience hotel operations.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• Assist with the efficient running of the Front Office department in line with Hyatt International's corporate strategies and brand standards.
• Support the Front Office team to ensure smooth operations within the Rooms Division.
• Contribute to meeting employee, guest and owner expectations.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

Relevant degree or diploma in Hospitality or Tourism management

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms Division

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.

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