Front Office Manager

Alila Lansdowne; Pauri Garhwal; In loco; INR 900.000 - 1.500.000; Tempo pieno

Descrizione del lavoro

Hyatt Hotels Corporation is seeking a Front Office Manager to lead the department in alignment with Hyatt's brand standards. You will assist the Director of Rooms in delivering exceptional guest experiences and manage Front Desk, Front Service, and related support areas to ensure smooth operations.

The role requires hospitality management education and at least 2 years in a senior front office position, with strong problem-solving and interpersonal skills to maintain service excellence.

Competenze

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Director of Rooms or Front Office Manager.
• Good problem solving, administrative and interpersonal skills are a must.

Mansioni

• Assist the Director of Rooms in delivering the brand promise by managing Front Office operations.
• Oversee Front Desk, Front Service (including parking and hotel entrance), Communications Centre, Business Centre and Regency or Grand Club.
• Ensure efficient running of the department in line with Hyatt brand standards and guest expectations.

Conoscenze

Problem solving

Interpersonal skills

Administrative skills

Formazione

Hospitality/Tourism management degree

Descrizione del lavoro

\"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. \"

You will be responsible forthe efficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Regency or Grand Club.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Director of Rooms or Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.

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