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Hyatt Hotels Corporation is seeking an Assistant Manager - Front Office to support the Front Office Manager in running the day-to-day operations of the front desk, ensuring service standards, guest satisfaction, and smooth coordination with other departments.
The role emphasizes strong communication and customer relations skills, and requires a minimum of two years' experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel; familiarity with brand standards and
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When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.
You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.
Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. Well developed communication and customer relations skills.
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